(Senior) Gaming Account Manager

Who we are

RTB House has a global team of 1,300+ digital experts providing state-of-the-art truly personalized marketing technologies for 3,000+ goal-oriented advertisers across EMEA, APAC and the Americas.

Our proprietary real-time bidding ad buying engine is the world's first and only to be powered entirely by deep learning algorithms, delivering our clients, including top tier gaming publishers’ flagship titles outstanding results.

What you'll do and how you'll make an impact

• Be a single point of contact for communication and daily advisory for the clients responding to customer requests and inquiries in a professional and timely manner
• Have full responsibility for management as well as cross- and up-selling of a portfolio of the largest regional gaming publishers’ campaigns
• Devise campaign strategies based on data analysis, client needs, and your own creativity while adhering to the company goals related to campaign management best practices
• Regularly report campaign status for the largest clients and provide improvement ideas
• Ensure client’s satisfaction and goals delivery at scale to build long-term relationships
• Provide specific information regarding company’s services and products
• Assist in the process of gaming campaigns integration and optimization to deliver on clients’ goals to help them boost revenue and users engagement
• Obtain, review and process orders and ensure timely payments for our services
• Directly help clients improve advertising strategy and provide relevant retargeting recommendations
• Be a reliable and likable team player constantly developing industry knowledge and staying up-to-date with the digital advertising trends (with particular focus on in-app gaming advertising)
• Daily contact with and advisory for the commercial as well as technical, creative, HQ, sales teams and other internal teams to come up with solutions to an array of different problems
• Ensure high standards of timely customer service for lasting win-win sustainable/evergreen/business-as-usual campaigns based on client needs, product knowledge and own experience
• Propose solutions for new relevant tools and processes development to further build the organization gaming subject matter expertise

Qualifications, qualities, and skills we look for

• Experience in ad tech mobile gaming growth advertising industry, esp. in-app gaming performance retargeting campaigns and the RTB process from a full service (managed) DSP perspective
• Proficiency in cooperation with MMPs and other integration and data analytics tools
• At least 2 years in large clients account management, ideally in in-app gaming domain
• Ability to cooperate and communicate smoothly and concisely with various senior stakeholders to deliver excellent results in a fast-paced and time-sensitive environment, as well as to deeply understand customer needs and requirements to build lasting relationships
• Broad business past contacts network within relevant top gaming studios is a strong plus
• Strong results-orientation, consultative approach, and ability to work independently with positive, can-do attitude in an international environment
• Advanced knowledge of the MS Office suite, as well as customer support and project management tools and processes
• Multi-tasking, resourcefulness, with a high level of energy and motivation
• Strong analytical skills with ability to solve problems efficiently and independently
• Excellent time management skills and attention to detail, perceptiveness
• Results orientation, consultative approach and ability to work independently, being able to self-motivate with positive can-do attitude
• Fluency in English, while knowledge of additional language will be an advantage
• Genuine interest in mobile growth marketing, gaming, and latest AI technologies applications
• Establishing own business venture or startup in the past will be an advantage

What we offer

• Opportunity to strategically co-create one of the most exciting success stories in the industry at one of the fastest growing and multiple awards winning global AdTech’s, ranked as one of Built in New York's Best Places to Work in 2020, 2021 & 2022
• Direct cooperation with tier one games publishers’ flagship titles to enable our further fast expansion in this domain and region
• Joining the global innovations leader rethinking AdTech with the world’s only market leading state-of-the art deep learning algorithms technology
• Rewarding career in a friendly and inspiring atmosphere with no corporate habits and a dynamic multi-cultural global team of leading MarTech professionals learning from each other
• Attractive compensation and incentives package based on experience and performance
• Opportunity to face ambitious challenges related to gaming advertising campaigns management