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Account Strategist
What you will do:
- Manage a portfolio of campaigns for existing and new clients, maximizing target goals and results
- Establish regular communications via telephone, messages, or email, in line with company standards and processes
- Respond to customer requests and inquiries in a professional and timely manner
- Advocate customer success and maintain long-term relationships with clients
- Monitor, optimize & report on campaign performance to advertisers at scale. Analyze advertising campaign metrics and manage the day to day relationship with clients to ensure we are hitting their campaign goals
- Ensure timely payments for our services
- Create remarketing strategies in the marketplace, retail, classifieds, and travel industries based on data analysis, your own creativity, and your understanding of the digital marketing landscape
- Working closely with the technical department and other members of the team regarding delivering campaign goals
- Develop and maintain in-depth product knowledge
Requirements:
- Bachelor's degree or equivalent
- Preferred 2-5 years of strong track record of success driving revenue growth through strategic account planning and management
- Fluent in English with additional local languages(Business Chinese, Thai or Bahasa) capability will be a plus.
- Customer-centric, consultative sales style focused on listening to the client’s initiatives and metrics for success
- Ability to work and deliver strong results in a fast-paced, multitasking, dynamic team environment
- Strong analytical, Excel and PowerPoint skills
- Ability to synthesize qualitative and quantitative data to identify and flag statistical trends to drive added value conversations with clients
- Good knowledge of display, remarketing, and full-funnel initiatives preferred, as well as analytics tools
- Strong connections with clients and agencies in the market preferred
- High attention to details and well-organized
- Open-minded, very flexible and positive
What we offer:
- An attractive salary and incentives structure, based on experience and increasing performance
- Joy of working and learning in one of the fastest growing sectors in online advertising
- Be a part of a dynamic team that shapes the future of online marketing globally
- Good work-life balance
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