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Technical Account Manager
Technical Account Manager
What you will do and how you'll make an impact:
- conduct the technical operations for our top clients
- technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns
- management of all technical issues with regards to campaign launching and running process
- technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform
- work closely with our account managers to deliver high standards of customer service
- monitor and analyse the effectiveness of campaigns
- propose and implement optimization solutions for online programs
- cooperate with our technical support team from Head Quarter
What we are looking for:
- basic knowledge of HTML and Javascript;
- experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager;
- at least 5 years of experience in online technology, e-commerce and/or digital advertising;
- experience in using Google Analytics will be an advantage;
- strong analytical skills;
- good time management skills and attention to detail;
- ability to solve problems efficiently;
- high level of motivation and willingness to learn.
- fluency in Italian and advanced command of English (C1 level);
- Candidate to be Milan based.
We offer the chance to work:
- A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;
- Our Italian office was established in 2019 and we now boast more than 90 clients in a continuously expanding team currently sitting at 25 people;
- Competitive salary plus bonus scheme, ticket restaurant and personal development budgets;
- Flexible working arrangements ensuring a real work-life balance;
- An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
- Numerous opportunities to build your own path of self-development;
- Unique learning opportunities from commercial and HQ business support teams;
- Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
BOOST YOUR CAREER | ELEVATE YOUR EXPERIENCE!
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