Senior Automation Engineer - Power Apps (Managed Services)

Roboyo is a category shaper in Agentic Automation. We help leading brands embed autonomous, AI‑powered agents into their workflows, processes, products and services so they can scale faster and operate smarter.

Built on a strong automation heritage, we focus on seamless integration of AI into enterprise level organization, not just proving concepts, but owning outcomes and driving value in every industry we are present. At Roboyo, you’ll join a global team of builders, consultants and engineers that are top practitioners of taking solutions to the next level for clients in pursuit of excellence.

 

What You'll Own   

• Lead the diagnosis and resolution of L3 requests. Handling the most complex technical issues, supporting and mentoring less senior team members, and upholding the quality of service object implementations. 
• Use your data analytics skills to analyze the automated business processes of our clients and identify and eliminate potential “troublemakers” before they become problems  
• Technically extend, improve, and customize automation solutions while maintaining close and regular contact with our clients  
• Collaborate with support and development teams to address complex technical challenges. Mentor engineers and agents in technical issues.  
• Conduct routine maintenance checks on existing automations to ensure optimal performance.  
• Coordinate operations and maintenance activities for large client accounts  
• Test and optimize the software design, code, and reusability of our automation artifacts  
• Ensure development follows best practices. Support in further development of best practices for developing automation solutions.  
• Provide clear and concise communication to end-users and stakeholders regarding issue resolutions and maintenance schedules  
• Consult, Provide expertise, guidance, and participation during the Onboarding and Service Transition of clients   
• Ensure compliance with security and governance standards 

 

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Must-have qualifications & competencies  

• Develop and maintain solutions using Microsoft Power Platform services such as Power Automate, Power Apps, Power BI, and Power Virtual Agents. 
• Collaborate with cross-functional teams to define automation requirements and establish best practices. 
• Provide insights and strategies for process optimization utilizing Microsoft Power Platform capabilities. 
• Deliver across the full lifecycle of projects, from conception and design through to development, testing, deployment, and support. 
• Support workshops and training sessions for internal teams and clients to ensure effective adoption of automation solutions. 
• Troubleshoot and resolve complex issues related to automation solutions. 
• Stay up-to-date with the latest updates and features within the Microsoft Power Platform (Power Apps in particular) ecosystem and evaluate their applicability to current or future automation projects. 
• Ensure and maintain regular close client contact 
• Join and lead weekly project update meeting on the status of the technical implementation of the automation(s) 
• Actively implement best practices 
• Communicate and manage requirements with the clients service department 

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Requirements

• Training in Computer Science, Business & Information Systems Engineering, or related technical field or equivalent with minimum duration of 2 years 
• 3+ years of  experience developing Power Apps and Power Platform solutions 
• Experience and training in conventional programming, preferably with .NET, C#, VBA or Java 
• Experience with other application/automation and integration tools (such as UiPath, Celonis, Appian etc.) is desirable 
• Understanding of AI and Cognitive Services to enhance automation solutions would be a strong advantage 
• Excellent communication and interpersonal skills to ensure strong customer relationships 
• Understanding of customers' processes, with experience in process consulting being advantageous 
• ​Fluent in English and/or Spanish

Skills that are big plus   

• Experience in process consulting  
• Experience with Python, JavaScript and other scripting languages  
• Experience in IT support or IT projects  
• Understanding of service management  
• French, German, Spanish, or Italian language skills  

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Benefits (among others)  

• An exciting and positive work environment where you are valued   
• Recognition for individual and team success   
• An attractive compensation package   
• Individual development plan with career coaching   
• Private health insurance  
• 30 day vacation   
• Opportunities for global mobility   

Growth  

• Join a market-leading firm in one of the fastest-growing industries to pioneer the next generation of automated technologies  
• Tailored development plan with career coaching  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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