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Quality Assurance Engineer

Hanoi, Vietnam

The Company 

RightShip is the maritime industry's leading safety and risk intelligence platform. We exist to advance the vision of a Zero Harm maritime industry by enabling better safety decisions across the ecosystem.

By combining trusted standards, AI-native technology, rich maritime data and industry expertise, RightShip transforms complex safety and operational risk into intelligence our customers can act on with confidence.

More than 1,000 organisations worldwide rely on RightShip to strengthen safety, improve resilience, simplify compliance and raise standards across global shipping. As RightShip evolves into a scalable intelligence platform, we continue to connect the global supply chain around a shared ambition: safer people, safer vessels and a safer, more sustainable industry.

To find out more visit RightShip.com. 

What we offer 

We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices. 

We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.

 

What makes RightShip a great place to work at:

RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.

Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!

As a Software QA Engineer, whilst being technical and hands-on capable, you will oversee and input to all aspects of quality assurance including applying industry best practices, developing new testing solutions and methods, and establishing metrics. Managing the successful delivery of projects will require you to plan, coordinate and lead activities across the full delivery lifecycle. This will include working closely with the department’s Product Managers, coordinating with QA and developers, as well as liaising with key project stakeholders as required.

This role offers challenges across a wide variety of projects and responsibilities, including the opportunity to influence the future direction of the department and systems used across the business.

Major Responsibilities  

  • Follow and evolve QA processes to ensure the use of industry-accepted best practices.
  • Develop and execute test cases, scripts, plans and procedures including regressions tests.
  • Ensure effective and efficient application of test processes and tools using techniques such as White box, Grey Box, Black box, Test-to-Pass, Test-to-Fail
  • Troubleshoot and investigate defects for the software applications.
  • Report defects found during testing using Jira as a defect tracking tool.
  • Conduct new functionality and regression tests, determine and report issues for follow-up.
  • Collaborate with the business to assess or diagnose problems and suggest possible solutions.
  • Support end users during User Acceptance Testing phase.
  • Build and maintain good communication with all stakeholders involved in the SDLC while working close with them during the different phases.

Additional Responsibilities

There is a strong possibility that this role will also take on Scrum Master responsibilities, which may account for approximately 10 to 20 percent of the overall workload. These responsibilities may include facilitating Scrum ceremonies, supporting sprint planning and retrospectives, removing impediments, and helping the team continuously improve its delivery practices.

Prior experience as a Scrum Master is not required, although it would be considered an advantage. What is essential is a willingness to learn and develop Scrum facilitation skills with the support and guidance of peers.

Qualifications, Skills & Experience

  • Minimum of 5 years working in a similar role
  • Experience in software business analysis and/or software quality assurance.
  • Experience with defect tracking and test management tools (e.g., JIRA, TestRail, Zephyr).
  • Good understanding of using Postman or similar tools for testing APIs
  • Ability to troubleshoot issues and manage priorities effectively
  • Ability to create future-proof reusable test cases
  • Comfortable working with remote teams
  • Excellent personal organisation and ability to prioritise and carry out multiple tasks
  • Able to influence and drive projects to meet key milestones and overcome challenges
  • Possess the ability to work in a fast-paced environment that supports production and maintenance level changes
  • Comfortable working without routine supervision
  • Excellent verbal and written communication skills

RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.

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At RightShip, we are committed to promoting diversity, equity, and inclusion throughout our organisation. We recognise the value of having a diverse workforce that brings different perspectives and experiences to the table, and we believe that a culture of inclusion leads to better outcomes for our employees, customers, stakeholders as well as the collective Maritime industry. 

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