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Scrum Master

Hanoi, Vietnam

The Company 

RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. 

We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services. 

Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment. 

To find out more visit RightShip.com. 

What we offer 

We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices. 

We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.

 

What makes RightShip a great place to work at:

RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.

Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!

Reporting to the Senior Manager – Data Products, the Scrum Master is part of the Data team and is responsible for leading a delivery data team, managing delivery, facilitating Scrum ceremonies, removing impediments and fostering a culture of collaboration, transparency and continuous improvement.  

You will work closely with Product Owners and cross-functional teams to embed Agile principles in our practices, enabling the delivery of user-centric data products aligned with business goals. Your leadership will be key to driving team cohesion and delivery excellence. 

This role offers challenges across a wide variety of products and responsibilities, including the opportunity to influence the future direction of the department and its delivery practice. If you're a Scrum Master with a strong focus on getting work delivered accurately and on time, then we would love to hear from you! 

 

Major Responsibilities 

  • Facilitate daily stand-ups, sprint planning, sprint review/demonstrations and retrospectives 
  • Coordinate all development activities between onshore and offshore 
  • Ensure that the team are well trained in Scrum and Agile practices 
  • Shape positive and productive team behaviour in line with team values and agile methods 
  • Continually monitor the development process, listen to and understand suggestions, and implement changes to the process where improvements can be made 
  • Remove impediments that the team encounter and protect the team from external interference 
  • Ensure that there is a productive communication flow within the team 
  • Be a good listener and prevent potential problems occurring 
  • Encourage self-organisation within the team and empower members to make decisions, estimate work effort and improve their collaboration 
  • Have a clear view of team members’ roles and contributions in Sprints 
  • Provide regular, constructive feedback to team members and to their managers 
  • Maintain an up-to-date current Sprint board and Sprint burndown chart 
  • Assist with various activities including communicating updates and impediments, stakeholder management and assisting with backlog and release plan maintenance 
  • Measure and track Scrum metrics to make sure Sprints are on track and 100% completed 
  • Help the team define and expand the definitions of ‘ready’ and ‘done’ 
  • Report to the business the Sprint work completed, business value/impact and achievements  
  • Take part in planning, scoping and discovery 
  • Help write user stories and ensure they are at manageable sizes 
  • Remain up to date on the best Agile Scrum practices 

 

Measures 

  • Sprint goals delivery – is the team consistently meeting the goals negotiated between the development team and the Product Owner? Are processes being followed? Are demonstrations successful and without issues? Do released stories remain bug free? 
  • Continuous improvement – is the team improving accuracy of estimation? Is team interaction increasing? Are processes becoming more efficient? Are impediments effectively managed? Are plans for overcoming problems effective? 
  • Trust – building trust within the team 
  • Teamwork – how well is the team working together? Are they collaborating? Self-organising? Productively solving problems together?  
  • Delivering value – is the customer satisfied? Are problem areas being reduced? 
  • Employee engagement – are the team members happy to be part of the team? Do they enjoy work or dread coming to work? Do they feel like they are being heard? 

 

Qualifications, Skills and Experience 

Must Have: 

  • Certified Scrum Master (CSM, PSM) or equivalent Agile certification
  • Bachelor’s or Master’s degree in Computer Science, Data Science, Business, or a related field. 
  • 3+ years of proven experience as a Scrum Master and/or Agile Project Manager. 
  • Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency 
  • Working knowledge of, and experience in applying, various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach  
  • Excellent knowledge of Agile approaches such as XP, Kanban, Crystal, FDD, etc. 
  • Awareness and experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games  
  • Experience managing onshore/offshore teams of QA's, Business Analyst's, Developers 
  • Experience working with stakeholders at various levels of an organisation 
  • Experience using JIRA/Confluence and Microsoft PowerPoint, Word & Excel

Nice to have: 

  • Familiarity with data product development platforms (ideally including Databricks), CI/CD pipelines, and processes 
  • Experience leading the delivery of data products 
  • Experience in maritime or environmental sectors. 

RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.

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At RightShip, we are committed to promoting diversity, equity, and inclusion throughout our organisation. We recognise the value of having a diverse workforce that brings different perspectives and experiences to the table, and we believe that a culture of inclusion leads to better outcomes for our employees, customers, stakeholders as well as the collective Maritime industry. 

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