Virtual Account Manager

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. 

We're looking for a driven and solution-orientated Account Manager to join our awesome Value Sales team remotely with some ad hoc travel for conferences & trainings. This role sits within our Estate Agency (EA) business, where our partners are at the heart of what we do, and we’re committed to helping them succeed in an increasingly competitive market.

What you’ll do:

• Manage a high-volume portfolio of approximately 180–200 existing Estate Agency (EA) partners, acting as the voice of Rightmove through phone and video interactions.
• Build strong, trusted relationships using a consultative approach to uncover partners’ goals, challenges, and opportunities.
• Translate performance data into clear, actionable insights that help partners embed value and improve results.
• Identify training opportunities and deliver impactful sessions through weekly touchpoints and quarterly reviews.
• Work towards weekly KPIs, driving retention and ensuring every interaction delivers value.
• Share partner insights and feedback with internal teams to help shape and improve product offerings.
• Maintain accurate CRM records, identify new prospects, and take ownership of your overall impact.

You are:

• Proven at upselling and retaining customers in a B2B environment, with a strong track record of hitting targets.
• Passionate about delivering excellent partner experiences and managing expectations effectively.
• Adaptable and growth-focused, thriving in a fast-paced environment where no two days are the same.
• Tenacious and resilient, with the ability to turn challenges into opportunities.
• Highly organised and accountable, with strong attention to detail.
• Confident working with data, able to analyse performance and tell clear, compelling stories with numbers.
• A collaborative team player who enjoys learning, sharing success, and contributing to a high-performing remote sales team.

About Rightmove

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• We create value…by delivering results and building trust with partners and consumers.
• We think bigger…by acting with curiosity and setting bold aspirations.
• We care deeply…by being real, having fun, and valuing diversity.
• We move together…by being one team - internally collaborative, externally competitive.
• We make a difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! 

If all of this has caught your eye, you may well be a Rightmover in the making......

People are the foundation of Rightmove - We’ll help you build a career on it.

What we offer 

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. 

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. 

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