Night Concierge

The Night Concierge will provide senior presence on site in the evenings and overnight, focusing on the day-to-day management of the operational team of One Carrington ensuring delivery of their duties to an exceptional standard. They will oversee the delivery of key service elements: concierge services, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate and plan essential central services such as guest arrivals, deliveries, post, move-in bookings, cleaning, waste disposal and recycling. They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.  

Alongside the Estate Director, you will ensure the multiple service elements operate effectively to create a seamless one-team approach. You will focus on building owner loyalty through proactive communications, setting and managing expectations and delivering results. You will be an ambassador for the brand and the development. 

Requirements 

• Minimum 5 years hospitality experience in a similar role within London super-prime, residential amenity- rich schemes. 
• Experience of a super-prime building launch preferred. 
• Must have strong organisational skills, excellent communication, and customer service skills. 
• Service driven, understand the importance of going the ‘extra mile’. 
• Experience serving UHNWIs. 
• Must be assertive, show initiative and have a very keen eye for detail. 
• Good knowledge of Central London and surrounding local area. 
• High standard of written and spoken English, additional language skills beneficial. 
• An operational knowledge and proficiency in Front Office Systems and Microsoft Office suite (Word, Excel, PowerPoint). 
• High School diploma, general education degree or international equivalent required. 
• Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline. 
• Eligible to work in the UK. 

About Rhodium

Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.

Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation.