Community Manager

Who we are 

There are millions of virtual worlds people visit every day to play games, socialise, and collaborate. Today, most of those worlds are closed and disconnected walled gardens. We are on a mission to build bridges between virtual worlds.

Product

Ready Player Me is a cross-game avatar platform for developers, players, and content creators. We give players an avatar that travels with them across thousands of experiences and becomes their virtual identity. For game developers, we are an end-to-end avatar system that saves development time and helps them monetize better. Our avatar tools are used by 9000+ games, apps, and leading brands.

Built by Ready Player Me, PlayerZero is an avatar collectible platform that lets users create, customize, and evolve their digital identities across games, social media, and collectibles marketplaces. Our mission is to provide users with a singular, consistent identity that seamlessly integrates across multiple games and virtual worlds, enhanced by digital collectibles that enable avatars to grow and level up.

Our vision is to build bridges between virtual worlds, creating a truly interconnected experience for users. PlayerZero combines cutting-edge avatar technology, the cultural relevance of digital collectibles, and a commitment to an open, decentralized network of virtual worlds to shape the future of digital identity.
 

Present and future

We are backed by top investors like Andreessen Horowitz (a16z), Plural, David Baszucki, co-founder of Roblox, Justin Kan, co-founder of Twitch, Sebastian Knutsson & Riccardo Zacconi, King Games co-founders, Konvoy Ventures, Endeavor and Samsung Next among many others. 

Our team has built avatar systems for companies like Tencent, Huawei, HTC, and Verizon since 2014. We are working with well-known brands like Warner Bros, Adidas, Tommy Hilfiger, Dior, New Balance, and RTFKT.

With more than 9,000 developers and millions of users, Ready Player Me is the world's leading avatar platform.

Join us on this exciting journey and play a key role in shaping the future of self-representation in games and virtual experiences while building bridges between virtual worlds.

About you: 

We are looking for an experienced and passionate Community Manager who thrives in building vibrant, engaged communities. You excel at fostering meaningful connections, maintaining an open line of communication, and creating a sense of belonging. With a proactive and hands-on approach, you will be the bridge between PlayerZero and its users, ensuring that every voice is heard and valued. Your role will be critical in cultivating a loyal and enthusiastic user base while promoting our vision of a connected and interoperable digital world.

Your daily adventures will include:

• Community Engagement & Growth.
  
  • Be the primary contact for PlayerZero’s community across X, Discord, and our social hub.
  • Engage with users daily, respond to questions, and amplify user content.
  • Foster a positive, inclusive environment and build strong relationships with key community members and KOLs.
• Content & Communication.
  • Contribute to the content calendar with updates, announcements, and spotlights.
  • Collaborate with marketing on brand-aligned messaging and share engaging content like tutorials and previews.
• User Feedback & Insights.
  • Gather and share user feedback with the product team to shape the roadmap.
  • Facilitate focus groups and research sessions to align product development with community needs.
• Events & Activations.
  • Host online events (AMAs, community calls, launch parties) to engage and inform.
  • Launch programs like ambassador initiatives, contests, and game nights to boost loyalty.
• Moderation & Support.
  • Ensure safe, respectful spaces by monitoring and moderating channels.
  • Lead a global moderation team to resolve issues and maintain clear communication.
• Analytics & Reporting.
  • Track metrics to identify trends, refine strategies, and measure impact.

What you bring:

• 3–5 years of community management experience, ideally in gaming, or digital collectibles.
• A deep understanding of collectibles concepts such as blockchain, digital ownership, and trends in gaming and virtual worlds. You can articulate why cross-game avatars and interoperable digital identities matter, building trust and excitement in these communities.
• Exceptional communication skills to craft engaging, platform-appropriate messages and foster strong relationships. You excel at diffusing conflicts, maintaining a positive atmosphere, and representing PlayerZero with a professional, approachable tone.
• Proven ability to moderate discussions and enforce community guidelines effectively, ensuring a safe and inclusive environment.
• Creativity paired with strategic thinking, enabling you to design and execute engaging events or activations that resonate with the community while meeting business goals.
• A proactive approach to problem-solving, addressing community issues swiftly and adapting to the rapidly changing collectibles and gaming landscape.
• Expertise with platforms like Discord, X, and Telegram, tailoring content to each while leveraging social media tools to amplify engagement.
• A data-driven mindset, using analytics to track growth, identify trends, and continuously refine strategies to improve community engagement.
  

As a bonus, it would be awesome if you:

• Have a strong interest in avatars, digital identity, and the evolving landscape of virtual worlds.
• Bring experience launching digital collectibles.
• Share a personal interest in cross-game interoperability and other avatar applications.
• Have experience working in a startup or scaleup environment.
• Love gaming and deeply understand gaming culture.
  
  

Why you’ll love it here:

🌏 Work as a remote-first team anywhere in the world or in our Tallinn, London or Berlin hubs. We currently already have people in 16 countries.

📚 Personal development - exciting challenges mean a big impact. To reach the next level, we offer a personal learning budget.

💤 Flexible days off - we work hard, but it’s important for us to make sure people take time out to recharge.

⚡ Boost your wellbeing with our recharging budget, nurturing both your physical and mental health.

✈️ Biannual company retreats and team gatherings in our hubs; our Summer Days are legendary.

🕟 Flexible working hours - Results are more important than hours on the clock: we trust you to maintain your work-life balance.

📈 Competitive salary with equity options.

What’s life like at Ready Player Me?

At Ready Player Me, expect to make an impact and be a part of an ambitious, passionate, collaborative and caring team. We're here to do the best work of our lives, and build a world, both here and in the Metaverse, that we can be proud of. Our focus is on working together to build outstanding experiences for our users, at the forefront of change and innovation, as the Metaverse expands. We are a trusted partner, and we continuously strive to learn together. We always seek to be smarter tomorrow than we are today. Also check out our values.

Didn't find what you're looking for? Write us careers@readyplayer.me