Sales Development Representative (SDR)

A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day.

Proton was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products, such as Proton VPN, Proton Calendar, and Proton Drive, give our users full control over how and with whom their data is shared.

Today, Proton makes privacy universally accessible. Journalists from outlets like The Guardian and The New York Times, some of the world’s largest organizations, and people in more than 180 countries have signed up for over 70 million accounts. Our diverse and dynamic team is made up of more than 400 members representing over 40 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje and Taipei.

Join one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.

Purpose of the role

As a Sales Development Representative (SDR) at Proton, you will play a crucial role in generating new business opportunities by identifying, qualifying, and engaging potential customers. You will be the first point of contact for many of our future customers, building relationships and driving revenue growth for the company.

What you will do

• Lead Generation & Qualification:
  • Identify and research potential customers through various channels.
  • Qualify leads based on their needs, budget, and decision-making process.
  • Gather key information about potential customers, including their challenges, pain points, and priorities.
• Sales Pipeline Development:
  • Schedule and conduct discovery calls to understand customer needs and qualify leads.
  • Conduct product demos with prospective customers wherever needed.
  • Effectively communicate the value proposition of Proton's products and services.
  • Build and maintain a strong pipeline of qualified leads.
  • Accurately track and report on sales activities and progress in CRM.
• Customer Engagement:
  • Build and nurture relationships with potential customers.
  • Respond promptly to inquiries and address customer concerns.
  • Provide excellent customer service throughout the sales process.
  • Contribute to continuous improvement of sales processes and methodologies.

Job requirements

• 1-2 years of experience in a Sales Development Representative or similar role.
• Proven track record of success in lead generation and qualification.
• Excellent communication and interpersonal skills, both written and verbal.
• Proven track record with SMB to Mid-Sized Sales.
• Strong phone and email communication skills.
• Proficiency in using CRM systems and sales engagement tools.
• Strong work ethic, self-motivation, and a results-oriented approach.
• Excellent organizational and time management skills.
• Fluency in English. Fluency in other European languages (e.g., French) is a strong plus.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Why should you join Proton?

• Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us. Proton is free, open source, neutral, independent, and community first, while remaining financially sustainable.
• Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
• Join a strong brand - Our encrypted email service - Proton Mail - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
• Grow with us - We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
• Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.
• Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours, company events and team building activities.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.

To learn more about our privacy policy, please visit https://boards.eu.greenhouse.io/protongdpr