Senior Product Manager

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram.

Purpose of the role

We are looking for a Senior Product Manager to lead the evolution of Proton accounts. Proton Account team owns capabilities throughout the lifecycle of our customer journeys, from the critical acquisition and signup step, to account management while utilizing our services, to effective promotions and checkout flows. As Product at Proton, you sit at the intersection of Engineering, Growth, Data and Design, and your responsibility will be to grow the portfolio of product capabilities to serve our customers and our business for long term sustainable growth.

What you will do

• Define and execute a strategic vision for the product across all platforms (Mobile, Desktop, Web and back-end).
• Define what success looks like in terms of team goals and metrics that align with the larger Proton mission.
• Establish strong working relationships with and influence business units across the entire Proton ecosystem with a strong direction and convincing product insights.
• Drive product innovation by identifying internal and external customer problems and devising novel solutions with a cross functional team. Ensure that we are building, shipping and supporting the right products.
• Lead, inspire and coach the product organization for the Account domain. Be the product leader people look up to.
• Facilitate hand-in-hand collaboration between product, engineering, growth and marketing to align on the vision and the execution.
• Challenge yourself and your team to push the boundary of the status quo (product, design, technology) to realise those novel solutions.
• Set the pace for the teams, help them to overcome blockers and execute faster.
• Lead the teams through execution. See through the fog of war and know where to go and what needs to be done quickly and decisively. Troubleshoot and solve problems involving multiple teams inside and outside of product, as well as across different business units.

Job requirements

• 7+ years of experience in product management across web, mobile and desktop platforms, particularly in the B2C context (B2B is a plus).
  
• Experience in managing small team (at least 2 people) directly and about 25 people indirectly 
• Strategic leader with an analytical and data-driven mindset, with a track record for launching products and features with commercial impact.
  
• Strong empathy for the customer, user-centric mindset, and an unwillingness to lower standards.
• Good sense of business acumen and ability to work closely with marketing, sales and finance.
• A strong innate sense for good UX, with a love for design.
• Solid project management skills with successful track record of delivering on time and given resource constraints.
  
• The right mentality to remove the obstacles and enable the team to move forward. Ability to be hands-on and thrive in a fast-paced environment.
• Technical acumen, able to contribute to technical decisions.

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

Why Proton:

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Depending on the role, fully remote positions may also be available.
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.