Multi-brand Specialist | Full-Time | London

 

Multi-Brand Specialist | London

The Opportunity

What You'll Do

• Deliver exceptional customer experiences through personalised consultations and expert product recommendations across our portfolio of brands.
• Achieve sales targets and KPI objectives across your territory.
• Act as the key ambassador for our HUB brands within your London locations, ensuring consistent excellence in execution.
• Build trusted relationships with retail teams, store managers, and key stakeholders.
• Educate, coach, and inspire retail teams, building their confidence and knowledge across our brand portfolio.
• Support product launches, in-store events, animations, and brand activations.
• Maintain exceptional standards of visual merchandising, brand presentation, and execution across all locations.
• Monitor performance across your stores, identifying opportunities to grow sales and enhance the customer experience.
• Share market insights, customer feedback, and competitor activity to help drive business performance and continuous improvement.

Who You Are

• Passionate about beauty and delivering exceptional customer experiences.
• A confident relationship builder who thrives working across multiple brands and retail environments.
• Highly organised, proactive, and able to prioritise effectively across a varied territory.
• Adaptable, with a willingness to support wherever the business needs you most.
• Flexible and willing to travel across your territory and work weekends, including three Saturdays per month.

Qualifications

• Previous experience within the beauty industry and a retail environment.
• Experience working across multiple beauty brands or with premium skincare, makeup, or fragrance brands is advantageous.
• Experience working with Sephora or within a department store environment would be an advantage.
• Excellent communication and interpersonal skills.
• Basic English communication skills are an advantage.

What We Offer

• Flexible working culture to fit around your lifestyle.
• Generous staff discount across our portfolio of brands.
• 25 days' holiday, plus bank holidays.
• Competitive salary and discretionary annual bonus.
• Vitality Private Healthcare Insurance.
• Cycle to Work scheme.

As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

 

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.