Finance Operations & Office Specialist

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves.

If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

• Type: Individual Contributor
• Languages: Portuguese (required) 
• Location: Lisbon
• Bonus: Yes
• Equity: Yes
• Benefits: Health insurance, gym membership, flexible hours, annual offsite, english training, free office snack, special discounts to charge your car
• Contract Type: Permanent
• Your Manager: Ana Carvalho 

How You’ll Shape Our Story

We are looking for a highly organized and proactive Finance Operations & Office Specialist to join our Finance team. This role combines office management responsibilities with finance operations support, including employee expenses, corporate credit card controls, supplier master data maintenance, administrative support, Confluence process documentation, and the coordination of Finance tickets through Jira. The ideal candidate should be detail-oriented, process-driven, comfortable working with multiple stakeholders, and able to ensure that operational finance requests are properly tracked, followed up, documented, and resolved within agreed timelines.

Office Management & Workplace Operations

• Manage day-to-day office operations and ensure a positive workplace environment
• Coordinate office maintenance, repairs, and facility-related activities
• Manage relationships with office suppliers and service providers
• Oversee office procurement, including supplies, equipment, and workplace services
• Monitor and manage the central office budget, ensuring spending remains within approved limits
• Support office improvement initiatives and workplace optimization projects

General Administrative Support 

• Provide administrative support to the Finance team and other internal stakeholders when required
• Support the organization of internal documents, shared folders, templates, and recurring administrative records 
• Coordinate meeting logistics, travel arrangements, internal events, and other operational requests
• Follow up on administrative tasks to ensure they are completed accurately and on time

Employee Expenses & Corporate Cards

• Review and validate employee expense reports in accordance with internal policies
• Ensure that expense documentation is complete, accurate, and compliant with company rules 
• Support the registration and follow-up of employee expenses in the relevant finance systems
• Monitor and control corporate credit card usage and related spending
• Follow up on missing documentation, incorrect submissions, or policy deviations.
• Support employees with expense and credit card-related questions
• Contribute to the continuous improvement of expense management processes and tools

Supplier Master Data Management

• Create, update, and maintain supplier master data according to the company’s defined rules and approval procedures
• Validate supplier information, including legal, tax, banking, and contact details where applicable
• Ensure data accuracy, completeness, and compliance with internal control requirements
• Support supplier data cleansing and periodic review exercises
• Coordinate with internal teams to resolve missing or inconsistent supplier information

Confluence Process Documentation

• Create and update Confluence pages for Finance processes, procedures, guidelines, and operational workflows.
• Ensure process documentation is clear, structured, and aligned with current ways of working.
• Organize content using consistent page structure, naming conventions, links, and labels.
• Review existing pages periodically to identify outdated, duplicated, or incomplete information.

Finance Jira Ticket Management

• Coordinate and manage the Finance team’s Jira ticket process
• Monitor incoming Finance requests and ensure they are correctly categorized, assigned, and followed up
• Track the status of open tickets and ensure timely resolution by the relevant Finance team members
• Act as a key point of contact for internal stakeholders regarding Finance tickets
• Support the improvement of Jira workflows, ticket categories, priorities, and escalation rules
• Monitor SLAs related to Finance tickets in Jira, including response times, resolution times, overdue tickets, and backlog evolution
• Prepare regular reports on Jira ticket performance for the Finance team
• Identify bottlenecks, recurring issues, and areas where the ticket process can be improved
• Support Finance management with visibility over workload, service levels, and ticket resolution performance

This Is About You, Not Us 🫵🏼:

Skills:

• 2–5 years of experience in Finance Operations, Office Management, Accounts Payable, Shared Services, Administrative Operations, or a similar role 
• Experience with employee expenses, supplier data, office operations, administrative support, or internal service request processes
• Previous experience using Jira or another ticketing/workflow management tool is a strong advantage
• Experience using Confluence, SharePoint, Notion, or another documentation tool is considered a plus
• Experience with ERP systems or expense management platforms is considered a plus

Personal Attributes:

• Strong organizational and planning skills
• High attention to detail and accuracy
• Ability to manage multiple tasks, requests, and stakeholders at the same time 
• Good analytical skills and ability to work with operational KPIs and reports
• Strong communication skills and service-oriented mindset
• Good Excel or Google Sheets skills
• Comfortable working with systems, workflows, and structured processes
• Ability to identify process gaps and suggest improvements

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally.