Full Stack Software Engineer (Must be in Serbia)

^{PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.} 

<sub>We're on the lookout for a Full Stack Software Engineer to join our tech team and play a key role in crafting user-friendly voice experiences. In this role, you'll be responsible for the development of an innovative no-code platform, making dialogue systems accessible to non-tech team members. Collaborating with a diverse engineering team, you'll contribute to a cohesive and scalable codebase. Your focus includes implementing new features on our platform. If you're passionate about technology, enjoy tackling challenges, and are eager to contribute to our friendly, innovative environment, we'd love to welcome you aboard!

Responsibilities:</sub>

• _{Develop a no-code platform to empower non-technical staff in configuring intricate dialogue systems and creating new voice experiences for users.}

• _{Contributing to the implementation of our multi-tenant infrastructure.}

• _{Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas and documents, performing code reviews.}

• _{Collaborate other full stack engineers to improve both your own and their code, promoting a unified development environment.}

• _{Work closely with backend developers to implement new features on our Jupiter platform.}

_{Requirements:}

• _{Expect familiarity with Git.}

• _{Demonstrate working proficiency in verbal and written English.}

• _{Utilize experience with React (Next.js experience is advantageous) and proficiency in JavaScript, preferably Typescript.}

• _{Experience in Python, and experience with Go would be a plus}

• _{Experience in CSS in JS, particularly using styled-components.}

• _{Experience with one or more cloud services: AWS, GCP, Azure}

• _{Experience with testing libraries such as Jest, Enzyme, Cypress}

• _{Experience with Agile processes such as scrum, kanban, sprints etc.}

• _{A love of learning and enjoyment of trying new things}

• _{A background or interest in building low-code platforms}

• _{Finds enjoyment in technical challenges and wants to contribute directly to solutions}

<sub>Serbia Benefits

🏝 25 days vacation

📚 Annual learning and development allowance: We will reimburse the costs of any certified and non-certified training, including conferences, events, books and subscriptions that are relevant to your role at PolyAI, in addition to any formal training that the company offers.

🏡 One-off WFH allowance when you join: We will provide you with a one time Working-From-Home (WFH) allowance to ensure you have everything you need to work remotely, uninterrupted.

👨‍👩‍👧 Company-funded fertility and family-forming programmes

🌸 Menopause care programme with Maven

🏥 Healthcare plan including voluntary Health Insurance including dependants</sub>

^{At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.}

^{Our core values are:}

• ^{Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.}

• ^{Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.}

• ^{Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.}

• ^{Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.}

• ^{Disagree and commit: We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.}

• ^{Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.}

^{PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.}

^{Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.}