Senior Motor Underwriter

Policy Expert – Senior Motor Underwriter 

🚀Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor, and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013. 🏆

Hear from our team about what it's like working at Policy Expert ✨

What you’ll be doing:

You will play a key role in the profitable growth of Policy Expert’s motor portfolio by utilising your knowledge and experience, allied with internal and external data, to identify opportunities and mitigate threats.

Key Accountabilities

• Significant input into the personal motor risk selection criteria
• Responsibility for footprint management – identifying opportunities and strategies for profitable growth, and mitigating threats to performance
• Maintenance and development of core underwriting data, for example, the vehicle file
• Analysis of internal and external data to aid account performance
• Supporting the development and learning of less experienced team members
• Provide technical underwriting support to customer service, fraud, and claims teams by delivering training
• Operate as a key decision-maker for complex cases escalated to the Motor Underwriting team
• Support the underwriting governance and compliance framework by providing an audit function to ensure that devolved authority and decisions made by operational teams are technically accurate and appropriate.
• Provide technical expertise for the development of policy wordings and other documentation
• Support the Head of Underwriting and Motor Underwriting Manager, and deputise for them as appropriate

Role Dimensions

• Products: Policy Expert Motor portfolio
• New and renewal business
• Key relationships –
  • Pricing team
  • Product Management team
  • Counter Fraud team
  • Senior Claims team
  • Compliance Department
  • Analysis, Tech, Marketing, Finance teams
  • Operational/Customer Service team
  • External suppliers (e.g., data providers, capacity providers)

Authority Levels

• Extensive authority on risk selection & acceptance, policy interpretation, and voidance & indemnity (including ex gratia) decisions in line with your experience and knowledge

Key Performance Indicators

• Loss ratio and claim performance (to the overall portfolio and targeted segments)
• Segment/profile mix
• UW footprint optimisation metrics
• Internal (operational) SLAs

Who are you: 

• Min 3 years’ experience in technical underwriting of Personal Motor products.
• Detailed understanding of the personal lines motor market, risk trends, and products
• Strong appreciation and understanding of risk
• Fluency with data analysis tools such as PowerBI and Excel, and familiarity with Pricing tools such as Radar
• Strong communication and influencing skills – comfortable presenting to senior stakeholders
• Team player, but with the initiative to work alone on projects as required
• Excellent numeracy & literacy skills

Benefits:

📍 This role will be based in our London office in a 50/50 Hybrid mode.

💸 We match your pension contributions up to 7%

🏥 Private medical & Dental cover

📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)

😁 Enhanced maternity & paternity 

🚉 Travel season ticket loan

🎟️ Access to a wide selection of London O2 events and use of a Private Lounge

🌈 Employee Wellbeing Programme

🚪 Prayer room in Office

What We Stand for and Next Steps

 “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment.” 

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Useful links:

Glassdoor | Trust Pilot