Office and Facilities Coordinator

Policy Expert is a forward-thinking business that loves to get things done. Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013.

We’re looking for an organised and proactive individual to join us at Policy Expert as the Office & Facilities Coordinator. If you have a keen eye for detail, enjoy multitasking, and thrive in a fast-paced environment, this is the perfect opportunity for you!

 

The Role

As the Office & Facilities Coordinator, you’ll be the backbone of our operations, ensuring our busy office runs like clockwork. Your role will be vital in maintaining a productive and positive environment where our engaged colleagues can thrive.

What You’ll Be Doing:

• Office Management: Keep the office organised, stocked, and running smoothly. From supplies to safety, you’ll ensure everything is in place for maximum efficiency.
• Facilities Coordination: Manage building maintenance, vendor relationships, and office equipment to create a comfortable and safe workplace.
• Event Planning: Bring our team together by coordinating company events, meetings, and social activities that strengthen our friendly and inclusive culture.
• Reception Duties: Be the first point of contact for visitors and colleagues alike, creating a warm and welcoming atmosphere from the moment they walk through the door.
• Supporting Our Team: Work closely with HR and management to support employee needs and contribute to an environment where everyone feels valued and supported.

 

What We’re Looking For:

• Strong organizational and multitasking skills.
• Excellent communication and stakeholder management abilities.
• A proactive and solution-focused mindset.
• Previous experience in office administration or management (preferred).
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Full UK Driving Licence

Our application process consists of:

1. An Online Skills Assessment
2. A telephone-based Interview with a member of our Talent Acquisition Team
3. A video call with the Hiring Manager and a member of our Talent Acquisition Team
4. Final face-to-face interview with the Departmental Manager

What’s In It for You?

• Based in our Motherwell office
• Supportive team culture
• Career development & professional qualifications
• Enhanced holiday, maternity & paternity packages
• Social events & a vibrant workplace atmosphere
• Wellbeing programme to support your personal and professional life
• Buy and Sell Holiday Scheme
• Life Assurance x 4 times your salary
• Prayer room in office
• Financial Wellbeing Support through Bippit

 

Salary starting at £26,000 - £27,000 dependant on experience.

 

If you’re ready to take ownership of your career, grow your skills, and be part of something exciting, this could be the perfect next move for you.

We’re proud to be an inclusive employer, championing diversity and offering support at every stage. If you need any adjustments during the application process, just let us know.

We aim to be in touch within 7 working days – whether successful or not. And remember: if you’re eager to grow and passionate about what we do, don’t hesitate to apply – even if you don’t tick every box.