Lead Insight Analyst

Policy Expert – Lead Insight Analyst       

🚀Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013. 🏆

Hear from our team about what it's like working at Policy Expert ✨

About Group Data: 

At Policy Expert, data is at the heart of everything we do, and our ambition is clear: our data and analytics will enrich every customer experience, optimize every business decision, and empower every colleague. The Exec and Board have committed significant investment to establish and mature our data capabilities, underpinned by a transformative Data Strategy built around three core pillars: Operating Model, Data & Analytics Platform, and Data Culture. We have five disciplines – Data Management, Engineering, Science, Analytics, and Visualisation – that collaborate with the rest of the business to drive incremental value through data, operational excellence, and business agility. 

About the Data Analytics team: 

The Data Analytics team at Policy Expert is central to generating strategic value from data through insightful, actionable analysis. Sitting alongside Data Business Analysis (BA) and Analytics Engineering, our team translates complex data into clear insights, directly influencing key business decisions. We operate in a collaborative, business-partnering model, embedding analysts within critical decision-making forums across the organisation. Our focus is to empower the business to ask the right questions, leverage insights effectively, and drive actions that enhance performance and customer outcomes. 

Your day to day: 

• As the Lead Insight Analyst, reporting into the Head of Data Analytics, you will: 
• Lead, mentor, and grow a team of Insight Analysts, setting high standards for analytical rigour, clarity, and actionability. 
• Produce and oversee the delivery of high-quality, impactful analyses and insights that directly inform and influence business decisions. 
• Collaborate closely with business stakeholders to proactively identify critical questions and analytical opportunities, ensuring alignment with strategic business priorities. 
• Embed yourself and your team within key decision-making forums, ensuring analytics insight directly supports and enhances business strategy and operations. 
• Facilitate clear communication and understanding of insights across the business, ensuring analyses are intuitive, actionable, and directly linked to measurable business outcomes. 
• Collaborate closely with Data Engineering and the rest of Data Analytics to ensure that our Data & Analytics Platform provides the rights data and tooling to enable high-quality analytical work. 
• Champion and promote the adoption of analytics best practices, maintaining consistent methodologies and ensuring the reliability and clarity of analytical outputs. 
• all relevant suppliers. 

Who are you: 

• Seasoned analytics professional with proven leadership experience managing and developing high-performing analytical teams within the insurance industry. 

• Deeply familiar with insurance-specific analytics, including pricing, customer experience, claims management, underwriting, and operational efficiency. 

• Skilled in identifying, articulating, and delivering insightful, actionable analysis that directly drives business performance. 

• Experienced in embedding analytics within key business forums, capable of proactively influencing senior stakeholders through clear, impactful communication. 

• Adept at translating complex analytical concepts into clear, business-friendly insights, enabling stakeholders to make informed decisions quickly and confidently. 

• Proficient with modern cloud data and analytics platforms (preferably GCP), with the ability to leverage these platforms for efficient, scalable analytics delivery. 

• Strong collaborator who can seamlessly integrate with various data disciplines to ensure end-to-end delivery of analytical solutions. 
• Passionate advocate for data-driven decision-making, committed to enhancing business literacy in analytics, fostering curiosity, and empowering colleagues to engage confidently with data insights. 

Benefits:

📍 This role will be based in our London office in a 50/50 Hybrid mode.

💸 We match your pension contributions up to 7%

🏥 Private medical & Dental cover

📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)

😁 Enhanced maternity & paternity 

🚉 Travel season ticket loan

🎟️ Access to a wide selection of London O2 events and use of a Private Lounge

🌈 Employee Wellbeing Programme

🚪 Prayer room in Office

What We Stand for and Next Steps

 “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment” 

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Useful links:

Glassdoor | Trust Pilot | Best Companies