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Delivery Manager

London

Delivery Manager 

🚀 We’re on a mission to make: The most successful insurance disruptor people want to stay with for life 

Are you ready to transform the insurance industry with innovative technology? At Policy Expert, we are on a mission to revolutionize Home, Pet, and Motor insurance, making it clear, fair, and great value for customers. Since our inception in 2011, our breakthrough thinking and proprietary tech, have won us over 1.5 million customers and the title of the UK’s No.1-rated home insurance provider for 9 years. 🏆  

Hear from our team about what it's like working at Policy Expert ✨ 

About Us  

Our ambition is to be the most successful insurance disruptor that customers want to stay with for life. With double-digit growth 📈 and a commitment to customer-centric solutions, we are challenging the norms of an industry known for low trust and high switching rates. Our goal is to build deeper relationships with our customers, transforming insurance from a costly necessity to a valued support system. 

In 2023, we were honoured with an Outstanding 2-star accreditation ⭐⭐ and ranked among the Top 100 Best Large Companies to Work for by Best Companies.  

About Delivery at Policy Expert

The Delivery function is critical to ensuring ambitious product delivery is successful by guiding technology change from ideation to implementation on a platform built by us. The business is scaling across the board, and the team needs another delivery specialist to join and support us on that growth journey.

The role and what you’ll be doing  

As a Delivery Manager, you’ll be experienced in agile delivery, know when to challenge and when to listen, you’re always proactive and an excellent problem spotter and resolver. You’ll lead the delivery of our one or several of our product streams of work

You’ll be responsible for

  • Collaborating closely with Product Heads ensuring alignment with executive and strategic objectives
  • Delivering product roadmaps and well understood success criteria aligned to business delivery needs via high-performing cross-functional teams
  • Using data driven insights to inform inspect and adapt principles and opportunities for continuous improvement
  • Agreeing responsibilities, tasks and expectations with the team so everyone is clear on their role and contribution
  • Communicating with stakeholders about the work and progress of the team, including escalating blockers and risks and managing dependencies
  • Visualising the work of the team to forecast, track and ensure sustainable progress
  • Championing MVP and incremental based Agile practices
  • Supporting and challenging individuals and the team to achieve

What we are looking for

  • Someone who can foster open, trusting relationships and constructively feedback and influence positively
  • A more strategic thinker with solid organisational skills, able to proactively manage risks, dependencies, and outcomes, maintaining alignment with broader business strategies and priorities
  • Adept at managing delivery in agile and cross-functional environments, skilled at providing structure and appropriate governance to execution
  • A highly effective communicator to all stakeholder levels, both technical and non-technical
  • Examples of interesting and challenging experience leading deliveries throughout the lifecycle and an approach that brings clarity and simplicity to ambiguity
  • Complete understanding of continuous Agile delivery with a track record of team improvement through emergent and leading practices
  • Really strong people and change management knowledge to help mentor, shape and grow a highly productive, dynamic and technically proficient team
  • Someone who can integrate with a delivery group that is open to learn, evolve and enable personal and collective development

What’s in it for you: 

📍 This role will be based in our London office in a Hybrid mode. 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 

📚 Learning budget of ÂŁ1,000 a year for books, training courses and conferences. 

🏥 Private medical cover with Vitality.  

😁 Dental Insurance.  

🚉 Travel season ticket loan.  

🎉 Social events throughout the year. 

🎟️ Access to selected London O2 events and use of a Private Lounge.  

🌈 Employee Wellbeing Programme.  

What We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”  

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. 

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. 

Useful links:  

Glassdoor | Trust Pilot 

 

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