UX Researcher

*This position is fully remote/home based. Applications will be accepted from candidates based in the UK.

Role Summary

PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. We believe in a better future where science is open to all, for all.

As a UX Researcher, you'll play a key role in shaping our products and services. Grounded in a deep understanding of our consumer' needs, you'll uncover valuable user insights and turn them into practical strategic recommendations using a range of both qualitative and quantitative data. Your findings will directly inform our product roadmaps, design choices, and growth plans.

Responsibilities

• Work closely with product teams to identify and oversee a range of UX research initiatives using both qualitative and quantitative methods to identify user experience challenges and guide mid to long term product strategy.
• Establish, implement and oversee a research program.
• Conduct in-depth interviews, surveys, ethnographic studies, usability testing, and other research methods to gather valuable insights. These insights will inform UX and design direction and help address potential issues.
• Synthesize and analyze research findings to generate actionable insights that both fuel ideation and evaluate product experiences.
• Promote user-centered design principles throughout the product development cycle, ensuring that research-driven insights inform product roadmaps and strategic decision-making.
• Communicate findings and present recommendations in engaging and innovative ways.
• Mentor designers in conducting independent research and foster a culture of continuous learning and improvement.
• Work closely with designers to contribute to the emerging design system.

Knowledge and Skills

• Expertise in a wide range of qualitative and quantitative research methods, with proven ability to apply them effectively across diverse situations.
• Knowledge of scholarly publishing and/or scientific research would be desirable.
• Ability to work independently.

Qualifications

• Related degree is preferred.
• Previous experience and a strong portfolio are required.

Physical Requirements and Work Environment

• Prolonged periods stationary at a desk and working on a computer.
• Some national and international travel may be required.
• Some flexibility to work across time zones.

SALARY:

The base salary range we’ve established for these positions is £50,000-£62,000.

PLOS also offers a comprehensive benefits package summarized below.

BENEFITS:

UK:

• Private medical insurance
• Life assurance
• Income protection 
• Personal accident insurance
• Pension with up to 10% employer match
• 25 days holidays, market competitive Maternity and Paternity leave
• Birthday and three winter holidays days off
• 2 days paid time off for volunteering per year
• Fully remote work environment with stipend on joining for home office 

About PLOS 

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We’re committed to equal opportunity

We’re working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out. 

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our colleagues because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all. Visit plos.org/careers to learn more.

To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.