Account Manager Romania (m/f/d) - Construction Background

As an Account Manager for Romania, you will manage and grow our existing customer base in one of our most dynamic markets. You’ll work closely with construction professionals, consultants, and decision-makers, acting as a trusted partner who truly understands how construction projects run – from the construction site to the boardroom.

You’ll nurture long-term relationships with clients, understand their evolving needs, and ensure they get maximum value from our software solutions. From onboarding support and regular check-ins to renewals and expansion opportunities, you’ll own the entire customer lifecycle. Working hand-in-hand with internal teams, you’ll ensure a seamless customer experience while developing a deep understanding of both our product and the Romanian construction market.

This is an exciting opportunity for someone with a strong construction background who wants to move into (or further grow in) a commercial, customer-facing role within a fast-growing B2B SaaS scale-up.

If you know how construction projects work and enjoy building relationships, we can teach you the rest.

Among other things, you will:

• Own and manage a portfolio of existing customers in Romania, acting as their trusted point of contact and long-term partner.
• Consult and advise clients on how to best use PlanRadar to improve construction and real estate workflows, based on their real project needs.
• Pitch and present PlanRadar to key stakeholders and C-level executives, on-site and online, using a tailored and consultative approach.
• Drive account growth by managing renewals, identifying upselling opportunities, and working towards clear targets and KPIs.
• Maintain an accurate sales pipeline and forecasts in the CRM, ensuring transparency and data-driven decision-making.
• Collaborate closely with Sales, Customer Success, and Product teams to ensure a seamless customer experience, reduce churn, and consistently enhance client relationships.

Who you are:

• You have a solid background in construction (e.g. project management, site management, engineering, consulting) or experience selling ConTech / construction-related solutions.
• You understand construction processes, key stakeholders, and the realities of working on-site and across multiple projects.
• Sales or account management experience is a plus, but not a must – motivation to learn and grow in a commercial and client-facing role with software solutions is essential.
• You are a strong communicator who can consult stakeholders, build lasting relationships, and clearly explain solutions.
• You are comfortable working with targets and take ownership of your results.
• You are fluent in Romanian and business English, willing to travel as needed, and hold a valid class B driving license.