Collections Specialist

Location: Bogotá, Colombia (on-site)

Schedule: New York time zone

About Us:
Pharmbills is a fast-growing global company that provides top-tier outstaffing solutions, primarily serving leading healthcare corporations in the United States. With over 1,000 professionals worldwide, we’ve recently expanded our operations into Bogotá, Colombia, and are excited about our growth in the region. We are committed to creating a collaborative, supportive, and growth-driven work environment where professionals can thrive while working on international projects.

Position Overview:
We are seeking a detail-oriented and results-driven Collection Specialist to join our dynamic team. In this role, you will be responsible for managing the collections process for US-based healthcare companies, ensuring timely payments from clients and maintaining accurate financial records. The position is fully remote, with a work schedule aligned to the New York time zone to ensure smooth communication with our US teams and clients.

Duties and Responsibilities:

• Manage the debt collection process for healthcare clients, ensuring timely payments and addressing overdue accounts.
• Communicate with clients via phone and email to resolve billing issues and negotiate payment plans when necessary.
• Maintain detailed records of collection activities, including payment statuses and communications with clients.
• Collaborate with internal teams to resolve discrepancies and ensure accurate financial reporting.
• Provide regular updates and reports on collection activities and accounts receivable status to management.
• Assist with other administrative and financial tasks as needed to support the team.

Skills and Abilities:

• Previous experience in debt collection or accounts receivable, preferably within the healthcare sector.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office Suite, particularly Excel, for tracking and reporting.
• Excellent communication skills in English, both written and verbal.
• Ability to handle difficult conversations with professionalism and tact.
• Capacity to work independently in a remote setting, managing multiple priorities efficiently.
• Familiarity with billing and accounting software is a plus.
• Flexibility to work according to the New York time zone.

Benefits:

• Opportunity to work with international clients in the US healthcare industry.
• Be part of a rapidly growing company with exciting career advancement opportunities.

If you're a proactive and detail-oriented professional with a passion for collections and finance, we’d love to hear from you!

Join Pharmbills and help us shape the future of healthcare finance!