Customer Support

📞 Healthcare Customer Support 
Be the Voice That Helps People 
📍 Location:Ukraine (remote) 

🔎 Why Pharmbills? 
Looking for stability, a great team, and an opportunity to make a real impact? At Pharmbills, we connect professionals with top U.S. healthcare companies, making sure patients, providers, and insurance companies communicate clearly and get things sorted quickly. 

We’re a fast-growing international team of over 1,000 team members across 7 countries, and we do things differently—we focus on people, not just numbers. Here, your voice matters, and your ability to listen, solve problems, and provide clear answers makes a real impact every day. 

🎯 What’s This Opportunity About? 
As a Healthcare Customer Support Agent, you’ll help patients and healthcare organizations sort out payment-related questions, fix issues, and make sure everything runs smoothly. If you’re a great communicator who likes solving problems and helping people, this is for you! 

💡 Be the voice that helps people by making sure they get the right answers and support when they need it. 

🔥 What’s in It for You? 
✅ A stable, long-term cooperation opportunity with room to grow. 
✅ An opportunity to make a difference – your communication keeps healthcare services running. 
✅ Professional training & support to help you succeed. 
✅ A team that actually supports you – no micromanagement, just real collaboration. 
✅ A chance to cooperate with leading U.S. healthcare companies while staying in your home country. 

👤 What You’ll Be Doing: 
✔️ Talking to patients, healthcare providers, and insurance companies to sort out payment-related issues. 
✔️ Making sure all sides get the right info and payments go through properly. 
✔️ Keeping clear, organized records of all interactions. 
✔️ Suggesting ways to improve payment processes and make things run smoother. 
✔️ Providing top-level support and helping people resolve problems. 

📚 What You Bring to the Table: 
✅ Strong English skills (B2+ level) – you can explain things clearly and professionally. 
✅ Experience in customer support, healthcare, or insurance is a plus. 
✅ Great multitasking skills – you can handle multiple conversations at once. 
✅ A natural problem-solver – you don’t just listen, you find solutions. 
✅ Friendly and professional communication – you know how to keep things clear and helpful. 
✅ Balance independence and collaboration with the team. 

🤍 Why You’ll Love It Here: 
✨ A friendly, supportive team that values what you do. 
✨ A growing company with real opportunities to develop professionally. 
✨ A chance to cooperate with top professionals in the U.S. healthcare industry. 
✨ An opportunity to make a real impact in the healthcare industry. 

At Pharmbills, you’re not just answering calls—you’re helping people, solving real problems, and making things easier for everyone. 

📩 Ready to be the voice that helps people? Let’s talk! 🚀