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Payments Manager (Middle East)

Lisbon, Portugal

PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments through smart routing, real-time monitoring, and tailored strategies, empowering businesses to scale globally while ensuring seamless, secure transactions.

We are looking for a high-impact Payments Manager (Middle East) in our office in Portugal serve as the primary architect of our growth across the GCC. This is a hybrid role for a strategic "entrepreneur-in-residence" who can navigate the complex regulatory landscapes of the market while simultaneously hunting for high-value partnerships. You will bridge the gap between local market demands and our product roadmap, and ensure PGWay remains the most reliable gateway for businesses entering the Middle East.

Responsibilities

  • Define and execute the go-to-market strategy for GCC countries, identifying high-growth verticals and localized payment trends. 
  • Build and maintain deep-level relationships with local acquirers, PSPs, and alternative payment methods. 
  • Source, negotiate, and close enterprise-level deals with merchants and platforms looking to optimize their regional payment flow. 
  • Monitor payment performance (approval rates, latency, and costs) across the region, identifying "what works and what doesn’t" to optimize routing. 
  • Act as the local subject matter expert on regional regulations to ensure full alignment with licensing and compliance standards. 
  • Translate regional market gaps into actionable product requirements for the internal engineering and product teams. 

Requirements

  • Minimum 5+ years of experience in the Payments/Fintech industry specifically within the GCC market. 
  • Deep technical and commercial understanding of the Middle Eastern payment landscape, including local acquiring, 3DS protocols, and regional settlement nuances. 
  • An existing "Rolodex" of contacts within regional banks, payment schemes, and large-scale merchants. 
  • Proven track record of taking a territory from "zero to one" or significantly scaling GMV through direct BD efforts. 
  • Ability to dissect payment data to find optimization opportunities and communicate those findings clearly to stakeholders. 
  • Native or professional-grade fluency in English (Arabic is a significant advantage). 
  • You are comfortable with the pace of a high-growth fintech and prefer "doing" over "delegating". 

Benefits:

  • Learning and development opportunities and interesting challenging tasks.
  • Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
  • Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
  • Partial compensation for tennis lessons.
  • Global coverage health insurance.
  • Time for proper rest, with 24 working days of annual vacation and additional paid sick days.
  • Transport compensation - 200 euros net per month.
  • Competitive remuneration level with annual review.
  • Team building activities.

You have the opportunity to work in our office in Portugal.

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