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Payment Data Analyst
Limassol, Cyprus
As a Payment Data Analyst, you will play a pivotal role in optimizing PGWay’s payment infrastructure by monitoring transaction flows, identifying anomalies, and collaborating with cross-functional teams to resolve operational challenges. This position requires strong analytical expertise, a data-driven mindset, and exceptional communication skills to ensure smooth payment processing and enhance client satisfaction.
Key Responsibilities:
- Conduct daily investigations and in-depth analyses of payment traffic to detect anomalies, fraud patterns, or system inefficiencies.
- Prepare detailed reports with actionable insights on transaction trends, approval/decline rates, and regional performance metrics.
- Collaborate with 100+ global payment providers to troubleshoot operational errors, resolve user issues, and optimize integration workflows.
- Partner with fraud prevention, product, and engineering teams to address data-driven queries and improve system performance.
- Offer analytical support to various teams, collaborating to address data-driven questions.
Requirements:
- 1+ years in payment operations, transaction monitoring, or data analysis (preferably in fintech, iGaming, or e-commerce).
- Proficiency in data analysis tools (Excel, PBI, Google sheets).
- Ability to interpret complex datasets, identify trends, and propose data-backed solutions.
- Strong interpersonal skills to liaise with internal teams and external payment providers.
Benefits:
- For full-time emloyees, we offer an extensive range of benefits, which include:
- Snacks in the Office;
- 24 days of vacation per year;
- Attractive office location and facilities;
- Medical insurance;
- Breakfasts and lunches in the office (partially paid by the Company);
- Languages classes (partially paid by the Company);
- Social Club of the Company.
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