Payments Onboarding Manager

As a part of our continuous growth we are looking for a Payments Onboarding Manager to join the team.  You will be responsible for overseeing the onboarding process of partners within the Payments department. This role involves managing the end-to-end onboarding journey, ensuring a smooth process and communication between the teams. The Onboarding Manager collaborates with internal teams and external partners to facilitate efficient and compliant onboarding processes.

Requirements

• Bachelor’s degree in Business, Finance, or a related field
• Proven experience in payments operations, onboarding, or a similar role
• In-depth knowledge of payment processing systems and industry standards
• Strong project management and organizational skills
• Excellent communication and interpersonal skills
• Ability to navigate and adapt to a dynamic and fast-paced environment
• Familiarity with regulatory frameworks and compliance requirements in the payments industry

Responsibilities

• Leading the onboarding for the new Partners, ensuring timely and accurate process
• Collaborate with Business Development Manager, Legal and Compliance teams to gather necessary documentation and information
• Collaborate with technical teams to configure payment systems based on partner requirements
• Ensure all the necessary legal and compliance documents are collected and verified during the onboarding process
• Act as a point of contact for onboarding-related inquiries, providing support and troubleshooting assistance
• Gather feedback from external partners, and internal stakeholders to identify areas for improvement in the onboarding process
• Maintain clear and transparent communication with external partners and internal teams throughout the onboarding process
• Provide regular updates on onboarding progress to relevant stakeholders
• Handling the ad-hoc requests

Benefits

• Snacks in the Office
• 24 days of vacation per year
• Attractive office location and facilities
• Medical insurance
• Breakfasts and lunches in the office (partially paid by the Company)
• Languages classes (partially paid by the Company)
• Social Club of the Company

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