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Senior Account Manager
Nicosia, Cyprus
PERHA Group is a premium HR Consulting agency providing consulting services embracing all aspects of the employee life cycle and it was founded with the purpose of being a business partner to companies with high ambitions for employee engagement and results.
We’re hiring on behalf of our client a Senior Account Manager to lead client relationships, shape strategy, and drive impactful, integrated campaigns.
Responsibilities:
- Act as the main point of contact and trusted advisor for clients, ensuring their communication needs are met.
- Challenge client strategies where needed, bringing a consumer-first perspective and fresh ideas.
- Lead the planning and execution of integrated campaigns, ensuring alignment with expectations, budgets, and timelines.
- Analyse customer journeys and identify key pain points, implementing strategies to improve experiences across touchpoints.
- Develop proposals, reports, and recommendations that drive actionable results.
- Collaborate with internal teams, including creative, digital, media, and PR, to deliver seamless solutions.
- Oversee onboarding processes and ensure long-term client satisfaction.
- Manage escalated concerns with a proactive, solution-focused approach.
- Stay ahead of industry trends and incorporate new technologies and insights into client strategies.
- Mentor and support junior team members, fostering a culture of excellence and collaboration.
Requirements:
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- 5+ years of experience in account management, client services, or communications
- Proven track record of managing complex client relationships and delivering successful campaigns
- Excellent verbal and written communication skills in Greek and English
- Strong negotiation, presentation, and relationship-building skills
- Analytical mindset with the ability to translate data into insights and strategies
- Highly organized, detail-oriented, and able to manage multiple priorities effectively
- Strong leadership skills with the ability to guide and mentor team members
- Resilience under pressure and adaptability in a fast-paced environment
What you will gain:
- Lead relationships with innovative brands through impactful campaigns
- Work with a cross-functional team across strategy, creative, and digital
- Join a culture that values proactive thinking and meaningful work
- Grow professionally in a dynamic and collaborative environment
How to Apply:
Please send your CV to careers@perhagroup.com
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