Job Application for PM Practice Manager at Pay.UK

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PM Practice Manager, Hybrid, Permanent, London

To lead the Practice for all Project Managers deployed on projects and programmes across the Pay.UK portfolio. This will include non Pay.UK staff when temporary augmentation is required for specific initiatives.

Key Accountabilities

To provide direction and support to the practice members to enable them to shape and deliver projects and programmes successfully.
To support the Head of P3O in shaping and delivering the Team’s contribution to Pay.UK ambitions and seeking to continuously improve the service.
To work with the P3O and Programme Managers to understand future pipeline requirements and how they will need to be addressed by the PM Delivery Practice.
To ensure the capability and capacity requirements for the practice are in line with what is required to maintain delivery of a balanced Pay.UK ‘rolling’ portfolio of change.
To manage the PM Practice budget.
In conjunction with the P3O and the BA Practice, adopt appropriate methods, tools and processes (the Change Framework) to support PMs in delivery.
To work with the Head of P3O and Programme managers to provide opportunities for people to move into and out of the practice for career development and capability growth.
To undertake line management responsibilities in accordance with Pay.UK policies relating to employee well-being, training and development, working arrangements, performance management and adherence to Pay.UK governance policies.
To provide coaching, development and support for practice members.
To create a sense of community within the practice to develop mutual support and knowledge sharing, as well as enabling the Delivery Practice to contribute in the same vein to the wider Change Team community.
To support the initiative to grow capability in the Change Team and the Pay.UK Directorates Represent Pay.UK at external events and conferences as is required.
Ensure compliance by the change function of all relevant Pay.UK policies and procedures.

Skills, Experience & Qualifications

Enterprise portfolio, programme and project delivery.
Leadership of a Change function, ideally a PM Practice.
Stakeholder management at all levels of an organisation, especially at Board and Executive levels.
Supplier management, from selection to post implementation management.
People management, development and motivation.
Leading growth in organisational change capability.
Improving operational effectiveness.
Communication and influencing.

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

About Us

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK's retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.

Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.

Benefits & Additional Information

12% Non-contributory pension
Discretionary annual bonus
30 days annual leave (excluding bank holidays)
Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc
Employee assistance programme
Cycle to Work Scheme
Season ticket loan
Annual fitness subsidy of up to £500 per annum
Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

Please note: Benefits for FTC roles may vary

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All of the information collected in the job application form is necessary and relevant to the application and assessment process for the job role you have applied for. We (Pay.uk) will use the information you have provided in order to complete the recruitment process, this includes your curriculum Vitae and any information declared on the pre-screening documents, we will use the information provided by you, by the referees you have noted, and the educational institutions with whom we may undertake to verify your work history and qualifications.

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We're committed to making Pay.UK a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our people mission:

"We are powered by our people.

We respect and enable everyone to thrive and feel valued to make a significant difference to the UK economy."

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PM Practice Manager

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