Sales Development Representative (Madrid)

We’re PayRetailers, and we offer cutting-edge payment solutions that empower businesses to succeed in Latin America & Africa.

Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.  

 

We’ve got big plans to expand into new markets and make a meaningful impact on the world of payments. To help us get there, our Commercial team is on the lookout for a new SDR!

About the role: 

 

The SDR plays a pivolar rol in drive top-of-funnel growth and efficiency by proactively engaging and qualifying inbound and outbound leads. This persol will act as the critical bridge between marketing-generated MQLs and Sales Managers, ensuring a consistent flow of sales-ready opportunities.

The main objective will be to anable predictable, scalable pipeline development to support PayRetailers’ cross-border payment expansion.

 

Your responsibilities:

• Lead Outreach & Qualification: Execute multi-channel outreach (email, calls, social) to new leads, uncovering pain points and readiness to buy.
• Pipeline Management: Maintain CRM hygiene—log activities, update lead statuses within agreed SLAs.
• Playbook Execution: Follow and refine RevOps-defined scripts, cadences, and qualification frameworks to optimize conversion rates.
• Performance Reporting: Track and report on key metrics (e.g., first response time, conversion ratios) to RevOps for continuous process improvement.
• Collaboration: Partner with Marketing to feedback on campaign effectiveness and with Sales managers to ensure smooth hand-offs and hand-back loops.

 

 

About you: 

• 1 or 2 years of experience in a similar rol.
• Strong understanding of sales funnel dynamics and B2B lead-qualification methodologies.
• Excellent communication skills in English and Spanish (Portuguese a plus), both verbal and written.
• Proficiency with Salesforce (Sales Cloud) and familiarity with RevOps tooling (Clay).
• Data-driven mindset: comfortable analyzing dashboard metrics and deriving actionable insights.
• Resilient, tenacious approach to outbound prospecting and rapid follow-up on inbound inquiries.

 

 

What do we offer:

• 1/2 days working from home😊
• 26 vacation days a year 
• Language classes & professional courses   
• Free catering & snacks in the office   
• Private health insurance 
• Free lunch at the office 
• An afternoon off on your birthday  

 

 

 

 

 

If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you! 

Apply today and help us shape the future of the PayTech industry! 

To get an idea of what life at PayRetailers is like, check out our Instagram and our About Us page. 

 

Our commitment to diversity, equity & inclusion 

At PayRetailers, diversity, equity, and inclusion aren't just values – they're fundamental to who we are. We're dedicated to fostering an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team.   

So, if you're passionate about making a difference and excited about the role, we encourage you to apply. Join us in building a global company where everyone can thrive and feel proud to belong.  

Please feel free to include your pronouns in your application (e.g. she/her, he/him, they/them, etc.).