Senior Account Manager

We’re PayRetailers, and we offer cutting-edge payment solutions that empower businesses to succeed in Latin America & Africa.

Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.  

Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments. 

We're in the middle of an exhilarating growth spurt—expanding into new markets, evolving rapidly, and relentlessly pushing forward. To fuel this momentum, our Account Management team is on the hunt for a Senior Account Manager with a solid payments background who can help us achieve new heights.

We're looking for a driven professional who thrives on growing portfolios and is passionate about delivering results. You’ll take charge of our global merchants` portfolios, focusing on driving revenue and delivering outstanding service across the board.

In this role, you’ll work together with Sales, Operations, Marketing, Product, and Data teams, collaborating to elevate our product portfolio and redefine our value proposition.

What You’ll Do:

• Build strong, long-lasting client relationships and be their go-to expert.
• Own the client’s experiences needs, address pain points, and ensure satisfaction at every turn.
• Conduct business reviews to measure client success and optimize outcomes
• Spot opportunities for upselling and cross-selling, driving additional revenue with existing clients.
• Team up with Sales to craft and execute strategic plans that crush revenue targets.
• Keep your finger on the pulse of account performance—analyze data, share insights, and push for growth.
• Develop and implement strategies that maximize client engagement and boost retention.
• Be an industry expert - understand client goals and tailor innovative solutions.
• Report on health and performance, making sure we’re always on track.
• Stay ahead of the game - anticipate market changes and adjust strategies to keep clients ahead of the curve.

What We’re Looking For:

• 5-7 years of experience managing global accounts in fast-paced B2B Payments or Fintech environments
• A proven track record of growing client portfolios and delivering measurable results
• Data-driven mindset—you make decisions based on insights
• Strong forecasting skills—you know how to predict and drive account growth
• Business savvy with an analytical mindset and a problem-solving attitude
• A self-starter who loves taking the initiative
• A customer-centric attitude, with a passion for delivering exceptional experiences
• Fluent in English (written and spoken)

 Bonus Points If You Have:

• 3+ years of experience in the Gambling or Forex industries
• A network of global clients and solid product knowledge in Forex, Gaming, or Ecommerce
• Proficiency in Spanish or Portuguese

Why Join Us? 

• Enjoy flexibility with 1 day of telework per week
• 26 vacation days per year to recharge and refresh
• Free language & technical courses to level up your skills
• Free daily catering & snacks at the office to keep you energized
• Private health insurance for peace of mind
• A free afternoon off on your birthday - because you deserve it 

If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you! 

Apply today and help us shape the future of the PayTech industry! 

To get an idea of what life at PayRetailers is like, check out our Instagram and our About Us page. 

Our commitment to diversity, equity & inclusion 

At PayRetailers, diversity, equity, and inclusion aren't just values – they're fundamental to who we are. We're dedicated to fostering an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team.   

So, if you're passionate about making a difference and excited about the role, we encourage you to apply. Join us in building a global company where everyone can thrive and feel proud to belong.  

Please feel free to include your pronouns in your application (e.g. she/her, he/him, they/them, etc.).