Operations Manager Assistant

Who we are 

Payop is a global payment services provider licensed by MAS in Singapore and FINTRAC in Canada. We empower businesses with the industry's most comprehensive payment coverage, including our own innovative methods. We move fast, exceeding competitor speed, and prioritize website owners’ success. We change the way businesses think about payment processing and help them increase revenue through education and a payer-centric approach.

We’re looking for an Operations Manager Assistant to help keep internal processes running smoothly. The role includes supporting day-to-day operations, working with documentation, supporting access management and IT setup together with the SysAdmin team, maintaining internal tools, supporting cross-team performance tracking and reporting, and handling equipment logistics.

This role is a great fit for someone who enjoys bringing order to daily tasks, values structure and works well with routine processes. You’ll have space to learn, improve what’s already working, and grow through hands-on experience in a supportive environment.

Responsibilities

• Support daily operational activities to ensure smooth and efficient internal workflows
• Maintain inventory records and coordinate equipment issuance and return
• Collaborate with the SysAdmin team on access management, IT setup, and security tools, and assist with employee communication during software rollouts
• Maintain and update documentation in Confluence, including operational procedures, internal guides, and manuals
• Participate in Jira optimisation by proposing improvements to workflows, templates, and structure
• Collect and analyse data to support the maintenance of cross-department performance dashboards and prepare regular operational reports
• Assist in communication and coordination with subcontractors and vendors

Requirements & skills

• 1+ year of experience in operations, admin, or support roles — or relevant transferable experience (e.g. support, office management, HR coordination) with an understanding of internal workflows and the ability to work effectively in a remote environment
• English proficiency at B2+ level
• Structured and logical mindset with attention to detail and ability to follow clear workflows
• Hands-on experience with tools like Jira, Confluence, and Google Workspace, and understanding of how they support daily workflows
• Experienced in working with documentation, templates, reports, and dashboards
• Process-minded with an interest in improving how things are structured and documented
• Organised, focused, and able to handle several ongoing tasks without losing track

What you will get with us

• Team-oriented and encouraging work environment
• Career development opportunity
• Paid vacation & sick leaves
• Corporate English classes
• Paying taxes and conducting private entrepreneurs.
• Internal Referral program
• Remote-based work

Hiring process

CV screening → Interview with TA Specialist → Interview with Operation Manager & HR → Job Offer

What you will get with us

• Team-oriented and encouraging work environment
• Career development opportunity
• Paid vacation & sick leaves
• Corporate English classes
• Paying taxes and conducting private entrepreneurs
• Internal Referral program
• Remote-based work

Are you ready to explore new opportunities? We invite you to submit your application today. We appreciate your interest and look forward to welcoming you on board!