Chief Operating Officer (COO)

At Paymentop, we're more than a fintech company; we're working to redefine the payment landscape globally. Our mission is to empower both businesses and consumers by providing smooth, secure, and reliable payment solutions. As the projects grow so must the team. 

𝗢𝘂𝗿 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:

• Integration with multiple PSPs, eWallets, card processors, acquirers and software vendors;
• Multiple integration options;
• Detailed in-app analytics;
• Intelligent payment routing and cascading;
• Full checkout customization;
• Cross platform payments.

Your Role and Impact:

The Chief Operating Officer (COO) will oversee the company's daily operations, ensuring efficiency and excellence across all departments. Working closely with owners, CEOs, and board members, the COO will develop and implement operational strategies, improve processes, and enhance client satisfaction. The COO is also accountable for the company's overall financial success, from shaping company strategy alongside key leaders to executing it effectively at both operational and tactical levels. This role involves analyzing and measuring performance metrics, fostering cross-functional collaboration, continuously optimizing processes, and proactively identifying growth opportunities or issues that need addressing. The ideal candidate will have extensive experience in the tech industry, strong leadership and management abilities, and a proven track record of successfully coordinating various departments, including marketing, sales, production, and central services, to achieve operational excellence.

Your Key Responsibilities:

• Operational Leadership: Develop and execute operational strategies that align with the company's overall goals and objectives. Collaborate closely with the CEO and executive team to implement the company's strategy, taking charge of driving growth and profitability by developing, implementing, monitoring, and reporting on operational initiatives.
• Operational Management: Oversee and manage the company's daily operations, including project management, resource allocation, and workflow optimization. Continuously monitor and measure key performance metrics to ensure operational effectiveness.
• Process Improvement: Identify areas for process improvement and implement best practices to boost operational efficiency and quality. Lead initiatives aimed at streamlining operations and reducing costs.
• Team Leadership: Build, lead, mentor, and manage a high-performing team. Cultivate a culture of collaboration, diversity, innovation, and high performance.
• Financial Oversight: Manage operational budgets, financial planning, and resource allocation. Monitor financial performance and implement strategies to meet financial targets.
• ESG and Sustainability: Lead the development and execution of initiatives related to Environmental, Social, and Governance (ESG), as well as sustainability, social responsibility, and corporate governance.

Requirements & Skills:

• Minimum 5 years of experience in operational managerial positions with at least 3 years in senior/middle management leadership role — ideally in tech industry, fintech, e-commerce etc.
• Previous experience in product management 
• Proven track record of driving operational excellence and process optimization, organization transformation projects at scale of 300+ employees
• Strategic thinker with a visionary outlook and innovation drive able to challenge status quo and implement strategic development plans
• Strong leadership and team management skills
• Consistently works with data and analytics, measures the company’s performance, identifies bottlenecks, manages reports, and optimizes funnels and conversions.
• Speaks English (at least B2)

Our recruitment process typically follows these stages:

1. Application screening
2. Interview Stages (2-3 weeks):
   • Prescreening call (50 min)
   • Technical Interview (60 min)
3. Vision and Strategy Interview with C-level managers
4. Job Offer
5. Referrals: Employment and Background Check

We offer: 

• Competitive compensation package (commensurate with your experience)
• Access to paid corporate English lessons (through Preply)
• 27 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let's build something great together!