People Partner

Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. 

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. 

We’re changing the world of payments, and we’re looking for an exceptional team to help us. 

About the Role

We are seeking a dynamic and results-driven People Partner to join our team in Sofia. This role will partner closely with our Go-To-Market (GTM) Teams and cross-functional departments to help scale and drive the success of our revenue organization. As a People Partner, you'll be instrumental in fostering a high-performance culture, strengthening engagement, and reinforcing our core values throughout the team.

Responsibilities

• Collaborate with leaders and managers to ensure employees are supported, engaged, and empowered to excel at all times.
• Design and implement clear, achievable career pathways for top performers, driving professional growth and retention.
• Lead initiatives that reinforce our company culture and values, ensuring alignment with our mission and vision.
• Take ownership of employee relations, addressing underperformance swiftly and effectively.
• Develop and execute strategies to consistently elevate our eNPS scores across departments, ensuring a continuously improving employee experience.
• Champion a culture of autonomy and accountability, ensuring teams take ownership of their work while delivering exceptional results.
• Drive a transparent feedback culture where input is not only encouraged but acted upon—fostering an environment of openness and continuous improvement.
• Hold managers accountable for the quality of their leadership, helping them develop as strong, empathetic leaders who inspire peak performance.
• Partner with Talent Acquisition to attract and onboard top-tier talent, ensuring a smooth integration that accelerates success and cultural alignment.
• Collaborate with department heads to address skills gaps and drive personalized development initiatives that elevate both individual and team performance.

Requirements

• 4+ years of HR Business Partnering within high-growth and fast-paced technology driven organisation
• Superb communication and interpersonal skills and strong organizational skills, detail orientation, and an ability to priorities tasks effectively
• Demonstrated ability to provide strategic insights and influence leadership teams on people and organizational topics.
• A process-oriented mind that is not afraid to challenge existing processes and build new ones.
• The courage to learn, and to share your learnings with us.
• Proactiveness and most importantly a lot of enthusiasm with a deep desire to make the internal client, employee and manager experience simpler, pleasant and more productive
• Humble, self-aware, trustworthy, you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company

Company Benefits

• 30 days holiday paid leave, plus bank holidays
• Competitive compensation package
• Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin or Barcelona)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Opportunity to use the Payhawk product with monthly travel allowance.

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the EU.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.