Senior Field Marketing Manager EMEA

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. 

About the role:

We are looking for an Senior Field Marketing Manager EMEA to execute field marketing initiatives that drive demand, generate new business opportunities, and accelerate existing sales pipelines. This role requires strong event management skills and the ability to design localized, high-impact campaigns that resonate with target audiences. You will create and execute events, and personalized ABM programs that deepen customer engagement and enhance brand visibility  will work closely with Sales, Growth, Partnerships and the whole Marketing team to deliver field activations, across the EMEA region.

Areas of ownership:

• Plan and manage events such as flagship events, trade shows, and roundtables.
• Collaborate with Sales and the Marketing team to identify and target high-value accounts through personalized, multi-channel campaigns (events, digital, and direct outreach).
• Elevate brand presence through industry conferences, trade fairs, and localized thought leadership opportunities.
• Track KPIs, analyze performance, and continuously refine campaigns based on data-driven insights.

Who you are:

• At least +6 years of experience in event management roles in a fast-paced environment.
• A commercially minded marketer who understands how to translate marketing initiatives into revenue impact through close collaboration with Sales.
• A hands-on attitude and proactive mindset to deliver impactful, localized experiences in a fast-paced environment.
• Fluency in English is required; any additional European language is a strong advantage (especially French, Spanish, or German).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa? 

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

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* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.