Executive Assistant to the CRO

YOUR MISSION:

As the Executive Assistant to our Chief Revenue Officer (CRO), you will serve as a trusted strategic partner ensuring seamless operations, high-impact time management, and proactive support. With four years of experience under your belt, you're not just keeping things on track you’re anticipating needs, leading the coordination of cross-functional workshops, and helping drive efficiency at the leadership level.You’ll be embedded in the rhythm of our Revenue organization, managing a fast-moving calendar, owning logistics end-to-end, and helping the CRO focus on what matters most: strategic growth, partner relationships, and team leadership.

IN THIS ROLE YOU WILL:

• Own the CRO’s Calendar: Manage complex, high-volume scheduling across global time zones with precision and foresight, balancing external meetings, internal priorities, and team alignment.
• Coordinate Workshops & Offsites: Lead the planning and execution of team workshops, leadership sessions, and revenue-related events handling everything from agenda creation to follow-ups.
• Enable Focused Leadership: Ensure the CRO is prepped and prioritized for key meetings, tracking action items, and enabling high-leverage decision-making.
• Manage Travel & Logistics: Arrange detailed travel itineraries and coordinate logistics for conferences, customer meetings, and leadership events.
• Streamline Communication: Help manage and triage inboxes, Slack, and internal comms to keep information flowing efficiently and on time.
• Handle Admin & Expense Tasks: Take care of expense reports, vendor coordination, and other operational tasks to keep everything running smoothly.
• Act as a Gatekeeper & Liaison: Serve as a point of contact between the CRO and key stakeholders, both internally and externally.

WHAT YOU BRING TO THE TABLE:

• Proven Experience: 4+ years as an Executive Assistant or in a similar high-responsibility support role ideally in a fast-paced, growth-stage or SaaS environment.
• Workshop + Event Management: Hands-on experience running leadership workshops, quarterly planning sessions, or team offsites, with the ability to drive logistics and content coordination.
• Calendar Ninja: Mastery of calendar and time management, especially for executives with competing global priorities.
• Strong Communication & Discretion: You write clearly, speak confidently, and handle sensitive information with the utmost professionalism.
• Tech-Savvy & Organized: You’re fluent in tools like Google Workspace, Slack, Notion, and Zoom and you love building systems that make life easier.
• Proactive & People Smart: You anticipate needs before they arise, stay two steps ahead, and thrive in a role where no two days are the same.

WHAT'S IN IT FOR YOU?

• he opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
• Invitation to join us in Berlin for an immersive company onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
• Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
• Attractive compensation package with equity.
• Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
• Flexible working hours, Unlimited PTO and travel opportunities.
• Regular team events, game nights, and other social activities.
• A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.

Your recruiting process at Parloa:

Recruiter video call →  Expert interview(s) → Challenge Task → Meeting the team → Founder interview

Why Parloa? 

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.