Software Engineer specialising in AI/LLMs

About Paloma Health

We aim to provide families with high-quality specialist NHS care within 4 weeks of GP referral. 

Our first service, children and young people’s autism assessments, went live in November 2024, and we are launching ADHD assessments and treatment in 2025.

We were founded as we don’t think it is right that families are waiting 2-5 years for NHS children’s autism and ADHD assessments, and this crisis has recently been highlighted by the Children’s Commissioner for England. 

Neurodiversity services are our first step to tackling all NHS specialist care waiting lists. We will launch more NHS services soon including for adult autism and ADHD, memory assessments, paediatric allergy, and dermatology.

How is Paloma Health different?

• We are clinically led, and Care Quality Commission (CQC) registered, with a friendly and approachable team
• We have built our own software platform to:
• Give our patients a more consumer-like experience of healthcare
• Free our clinicians from admin to focus on patient care
• Our strong culture, including transparency, a sense of community, and supporting staff career development
• The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined their previous companies have treated over 1 million NHS patients in the last 15 years.
• Being backed by leading healthcare investors (Triple Point Ventures and Heal Capital), allowing us to move fast

The opportunity

We seek a talented and passionate Engineer specialising in AI/LLMs to join our dynamic team. In this role, you will be responsible for designing, developing, and deploying cutting-edge AI applications that integrate with our healthcare platform. You will work closely with our engineers and physicians to develop innovative AI solutions that improve clinical staff efficiency and patient experience.

Responsibilities

• Design, develop, and implement AI-powered applications and services.
• Integrating LLMs within AI-powered applications and with existing applications.
• Experiment with different prompting techniques (e.g., few-shot learning, chain-of-thought prompting) and embedding to customise LLMs.
• Integrate AI functionalities into existing platforms and applications.
• Collaborate with engineers to define data requirements and develop data pipelines.
• Stay up-to-date with the latest advancements in AI and machine learning.
• Troubleshoot and debug AI applications.
• Document and maintain code and technical specifications.

About you

You are a passionate and innovative problem-solver with a deep fascination for the potential of Large Language Models. You possess a strong understanding of prompt engineering principles and are eager to experiment with cutting-edge techniques. You thrive in a fast-paced environment and are comfortable with the iterative nature of AI development. You are a clear communicator, a collaborative team player, and above all care about the mission to make children's assessment better and accessible to more patients.

Qualifications and experience

Essential:

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field.
• Proven experience in working with Large Language Models (LLMs) such as Gemini, LaMDA, or similar.
• Strong understanding of prompt engineering principles and techniques.
• Excellent analytical and problem-solving skills, with a focus on evaluating LLM outputs.
• Proficiency in Python and experience with relevant libraries (e.g., Transformers, LangChain).
• Solid experience with API integrations and cloud-based LLM platforms. (GCP or AWS)
• Strong communication and collaboration skills.
• A passion for exploring the capabilities of LLMs and pushing the boundaries of AI.
• Ability to adapt quickly to the rapidly evolving field of LLMs.

Desirable but not essential:

• Experience with fine-tuning LLMs.
• Contributions to open-source LLM or NLP projects.
• Experience of working with health data and adhering to regulatory requirements.
• Familiar with IPaaS platforms for prototyping.
• Experience in working in healthcare software development.
• Familiarity with the cost aspects of using AI-based applications.

Why join us?

At Paloma Health, you’ll be part of a mission-driven organisation that’s transforming access to healthcare for patients in England. We offer:

• A strong and positive culture prioritising staff well-being, transparency, and career development.
• Protected time and budget for team connection, learning, and community-building.
• Very competitive salary and share options in Paloma Health. We all benefit from our success!
• Annual salary reviews, 5% employer pension, and company laptop.
• A unique leave benefits package, including 25 days of annual leave, plus your birthday off, plus 10 days of paid sabbatical leave every three years.

Time commitment
Full time

Location
This can be hybrid (3 days/week) in our London office or fully remote within the UK (you cannot work from abroad).

Reporting to
VP Technology

Equality & diversity

Paloma Health is an equal opportunity employer committed to diversity and inclusion within and throughout the application process. We do not discriminate based on protected characteristics.

Application process

Please include a cover letter in the same PDF document as your CV (create one PDF with both your cover letter and CV and attach it to this application), detailing your interest in the role and how you meet the requirements. The deadline for applications is Friday 25th April.

We understand that applying for a new role takes a lot of work, and we value your time. We are looking forward to reading your application.

Join us in revolutionising access to NHS children's autism and ADHD assessments in England!