GLOBAL HR BP - TECH

 

PagoNxt is a world-leading payment solution provider for merchants, international corporates, and SME's. Part of the Santander Group, boasting over 160 years of banking experience and 155 million customers worldwide, PagoNxt is a FinTech delivering fast solutions to the payments market.

This is a opportunity in our Merchant Solutions team, responsible for building a global, open merchant payment platform to create opportunities for merchants and acquirers worldwide.

If you want to join a global community of world-class payment experts, this is the place for you! This is a unique opportunity to work for a company that combines the best of both worlds: the innovative technology of a FinTech with the reach and expertise of a leading global financial institution.

At PagoNxt we deeply value diversity and are committed to promoting it at all levels. This strategic decision aims to not only strengthen our team with new perspectives, but also reaffirm our commitment to an equitable and inclusive work environment. 

• We are looking for a strategic and business-focused Global HRBP to join our dynamic team! The ideal candidate will act as a trusted partner to senior leadership, providing expertise in People Management while supporting business priorities and cultural transformation within a global, high-growth technology environment.  

  Key Responsibilities

Strategic Partnership:

  - Serve as the primary point of contact for leaders and managers in technology areas, providing guidance and support on all people-related matters.  

- Act as a strategic advisor to leadership, guiding People Management decisions while ensuring alignment with business strategies and HR policies.

 - Influence business strategies by leveraging data and insights related to human capital.  

- Ensure HR initiatives align with the strategic goals and priorities of the technology function and the broader organization.

Talent Management:

 - Identify critical skills gaps and develop, together with the specific COEs, strategies for talent acquisition, retention, and development.  

- Support career planning and succession processes.

- Support the development of senior leadership by adopting a coaching approach to enhance their skills and leadership practices.

- Ensure participation and alignment in training and upskilling programs specific to the tech workforce.

Culture and Engagement 

   - Promote a culture of high performance, agile, innovation, and adaptability within technology teams.  

   - Champion Diversity, Equity, and Inclusion (DEI) initiatives, particularly for technology roles.  

   - Drive employee engagement initiatives to improve satisfaction and well-being.

   - Be an ambassador and role model for the organization’s culture, driving alignment and engagement across all levels. 

Change Management

   - Support and lead organizational transformation processes and the introduction of new technologies, ensuring teams are prepared and engaged for change.  

   - Create communication strategies aligned with corporate values to facilitate change initiatives effectively.

- Facilitate collaboration between HR specialist teams and business units, ensuring effective delivery of HR solutions.  

Data-Driven Decision Making

   - Use data and metrics to inform strategies and measure the impact of HR initiatives, such as turnover, employee engagement, performance, and diversity metrics within technology units.  

   - Collaborate on defining actionable solutions to improve people-related KPIs

Employee Relations Management

   - Act proactively in resolving conflicts and addressing employee relations issues in a strategic manner.  

   - Ensure compliance with local labor regulations and internal policies relevant

 

Requirements

- Bachelor’s degree in Business Administration, Psychology, Human Resources, or a related field; MBA or postgraduate qualifications are a plus.  

- Solid experience in HR Business Partner roles preferably within technology-driven industries or agile environments.  

- In-depth understanding of the dynamics in technology environments and expertise in managing technical teams.  

- Expertise in navigating cultural differences in LATAM and global regions.

- Strong communication, mediation, and negotiation skills.  

- Experience with change management and organizational transformation processes.  

- Analytical mindset with the ability to work with KPIs and generate actionable insights.  

- Fluency in English (required).

- Spanish proficiency is a strong plus. 

 

Behavioral Competencies  

- Ability to influence and support leaders effectively.  

- Long-term vision aligned with business priorities.  

- Flexibility and resilience to thrive in fast-changing environments.  

- Empathy and active listening skills.  

- Analytical mindset with the ability to interpret and use data to drive decision-making and action plans. 

 

NOSSOS BENEFÍCIOS:

🩺Assistência Médica;

🦷Assistência Odontológica;

🏋️🧘🏻‍♀️Gympass;

🎂Day off pelo dia do aniversário;

🔐Seguro de Vida;

🍕VR/VA;

🤑PPR;

👶👧Auxílio creche

🤰Extensão dos períodos de licença maternidade e paternidade

🧠SelfCare - Programa de Saúde Mental e Bem-estar;

📚Incentivo Idiomas (Inglês ou Espanhol);

 Acesso a uma plataforma de learning conectada a todos os conteúdos do LinkedIn Learning e o'Reilly

📈Possibilidade de contratação de empréstimos pessoais com juros menores que os de mercado