Scrum Master

🌍 PagoNxt Payments | ✨ Your talent drives our future

PagoNxt Payments is Santander Group’s global payments platform, focused on providing tailored financial infrastructure for companies, banks, and fintechs — both inside and outside the Santander ecosystem. 

With operations in over 10 countries, our mission is clear: to simplify payments and empower businesses through secure, flexible, data-driven technology. 

We operate on a cloud-native architecture designed to scale and adapt to the needs of global organizations. Our platform supports international transactions, FX, multi-currency accounts, regulatory compliance, and fraud prevention — all under a unified approach. 

PagoNxt Payments combines the agility of a fintech with the reliability of a global bank. With teams across Spain, Brazil, Mexico, Portugal, the UK, and Germany, we are building the future of payments at global scale. 

✨ If you want to be part of the next generation of financial solutions — this is the place.

Imagine your future. Care for your career. Simplify your journey. 

This means you’ll have the opportunity to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. 
We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and shape what’s next. 
 

You’ll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. 

Are you ready to be a Nxter? 

📌 What you’ll do

Agile Coaching & Transformation

• Mentor cross-functional teams (product, technology, operations, business) in the adoption and growth of agile frameworks (Scrum, Kanban, XP, Lean, etc.).
• Facilitate ceremonies, workshops, discovery sessions, and continuous improvement practices focused on customer-centricity and value delivery.
• Coach Product Owners, Product Managers, and leaders in Customer-Driven Product Delivery, including:
• Early validation (MVPs, prototyping, experimentation).
• Customer-focused metrics (NPS, engagement, retention, conversion, flow metrics).
• Outcome-based roadmapping and prioritization.

Advanced Atlassian Administration

• Administer, configure, and optimize Jira Software, Jira Service Management, Confluence, and related Atlassian products.
• Design advanced workflows, dashboards, automations, permission schemes, and multi-project structures.
• Ensure alignment between Atlassian setups, agile practices, flow metrics, and business reporting needs.
• Collaborate with infrastructure and security teams to ensure a scalable, secure, and standardized Atlassian environment.

Customer-Driven & Data-Driven Decision Making

• Lead discovery processes and deep customer understanding (interviews, journey mapping, problem framing).
• Integrate user feedback, analytics, and research insights into prioritization and product decisions.
• Promote a culture of measurable value delivery and outcome-focused execution.

Agile Strategy, Culture & Governance

• Partner with leadership to drive company-wide agile transformation strategies.
• Develop internal playbooks, standards, guides, and learning materials.
• Align teams around shared goals, fostering autonomy, accountability, and continuous learning.

✅ What we’re looking for

We are looking for an Scrum master with strong experience in implementing and maturing agile practices, combined with deep expertise in administering and optimizing the Atlassian ecosystem (Jira, Confluence, Jira Service Management, Insight, etc.).
This role is highly oriented toward customer-driven and product-centric delivery, supporting teams in building solutions that address real customer needs while maximizing value and operational excellence.

• Proven experience in advanced administration of Atlassian products (mandatory).
• Strong understanding of agile methodologies, frameworks, and scaling models (Scrum, Kanban, SAFe, LeSS, OKRs…).
• Hands-on experience with product discovery and customer-driven delivery techniques.
• Ability to build agile metrics, dashboards, flow analysis, and reporting.
• Nice-to-have: experience with Atlassian integrations, scripting (Automation for Jira, Groovy, ScriptRunner), APIs, or complementary tools.
• Excellent facilitation, communication, and servant leadership capabilities.
• Strong ability to empower teams, drive collaboration, and remove impediments.
• Outcome-oriented mindset with passion for continuous improvement and learning.

🎯 What we offer

🩺 Medical insurance
🦷 Dental insurance
💪 Wellhub
🚑 Life insurance
💉 Annual healthcare
🚌 Transportation allowance
🍕 Meal voucher/food voucher
💰 Annual bonus
📚 Access to self-development programmes
🏢 Hybrid Collaborative environment: Successful candidate must be prepared to work 60% on site

📬 Next step

Apply and if you know someone who might be looking for this opportunity, share it.