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USA Operations Coordinator

Connecticut, United States

USA Operations Coordinator 

Job Description

The US Operations Coordinator has a key role in the planning and set up of our summer programs at our campuses in US Universities as well as supporting our leadership teams at each campus. Reporting to the US Operations Manager the job holder deals with a wide range of daily issues and queries, with fast response required as well as core compliance, planning and oversight requirements of the program preparation, staff recruitment and onboarding.

Duties and Responsibilities

Key responsibilities:

  • Update appropriate documents for campus and operational use and provide general administrative support to the US operations team.
  • Support the summer staff recruiting process. Provide support in finding leads for the pipeline, screening candidates and answering staff queries during the recruitment and onboarding process.
  • Support the US Operations Team in running timely supply chains within budgets, for all US procurement & transport provision.
  • Lead on contractor checking compliance process for 3rd parties (non employees).
  • Support the US airport coordinator with all airport preparation, coordination and running during the summer programmes.
  • Leading the process around weekly reporting from each campus with progress against the agreed plans.
  • Provide necessary on call support to campus staff while the summer programmes are running.

 Person Specification

  • Able to work autonomously and with deep attention to detail
  • Resilience under pressure in a dynamic environment
  • Ability to form productive relationships with a wide variety of venue conferencing staff and local service providers
  • Highly organised and IT literate
  • Able to stand up for consistent representation of the OR brand values in any scenario
  • Approachable and personable while maintaining a focus on consistent risk management and compliance.
  • Available to work flexible hours to correspond with USA timezone needs.

Desirable Requirements

  • Experience working with educators in a wide range of disciplines
  • Experience planning and executing events
  • Knowledge of the international education industry and how vacation courses operate.

Essential Experience

  • Successful track record in administration within a professional environment
  • Delivery achievements in event management, education, or customer services

Position Details

  • Hours: 40 hours per week 
  • Location: Mostly remote with trips to Campus and when required
  • Status: This is a fixed term role starting immediately and finishing at the end of July
  • Holiday Entitlement: 28 days of annual leave per year, inclusive of public and bank holidays
  • Reporting: USA Operations Manager
  • Salary: $40,000 per annum

More About Oxford Royale

Our unique educational model is all about partnership. Every student has unique skills, strengths, and dreams – our role is to mentor and guide them, to introduce and explore new concepts, and to help them realise their true potential.

Oxford Royale was founded nearly 20 years ago, with a vision to offer young people a broader and richer learning experience, and to drive their success in paths that they may not even have considered. Over the last 18 years, Oxford Royale has welcomed more than 25,000 students from over 170 nations and has become a three-time winner of the Queen’s Award for Enterprise, and a five-time winner of the BETA Award for best educational product.

Students can choose from over 30 courses, all designed to help them gain confidence, experience, and a competitive edge. They can experience life in an Oxford or Cambridge University college or on campus at Ivy League institution. They visit some of the most heritage-rich locations in the United Kingdom and the United States of America, taste a degree in medicine, build robots, or explore philosophy, whilst always working with peers from around the globe.

We have built an outstanding, talented team of sales executives, admissions executives, teachers, counsellors, and operations managers, who all share our vision to inspire young people to reach their potential. Over many years, our approach has been proven to motivate young people to achieve more than they ever believed possible.

If you share our passion, apply to join the team!

Visit our website to find out more about Oxford Royale.

 

At Oxford Royale, we are committed to fostering an inclusive and supportive environment for all. We believe in building a community that reflects the diversity of the students we serve and are dedicated to equality, diversity and inclusion.

Our goal is to cultivate a workplace where everyone feels valued and can contribute fully, regardless of background, age, gender identity, sexual orientation, ability, ethnicity, or perspective. By embracing different experiences and viewpoints, we can achieve more together and deliver the best possible experiences for our students and staff. We are proud to be an equal-opportunity employer and encourage applications from all backgrounds.

Oxford Royale is equally committed to safeguarding and promoting the welfare of young people and we expect all staff to share in this commitment. To uphold these standards, we conduct enhanced disclosure checks for all roles.

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