CRM Associate
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.
- Ongoing communication with client.
- Develop, plan, execute and optimize customer behavior-based CRM campaigns.
- Be in charge and create customer touchpoints via email, SMS, and push notifications, retargeting to meet business goals.
- Onboard clients to Optimove’s proprietary email services provider - Provide training, best practices, and advice.
- Operation of various systems - for campaign execution and monitoring.
- Interpret data, analyze results to improve ROI performance.
- Surface data-driven insights and an iterative testing approach to optimize campaigns, content, and segmentation.
- Excellent communication skills, written and spoken, fluent English.
- Independent with effective organization and time management skills, and the ability to manage multiple tasks.
- Fast learner.
- Analytical and process-oriented mindset with unparalleled attention to detail.
- Comfortable operating independently in a fast-paced environment; must be adaptable and willing to take on additional responsibilities as necessary.
- Team player with self-learning and problem-solving abilities.
- Excel proficiency.
- Photoshop experience preferred.
- Basic HTML understanding preferred.
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