Legal Admin

The Company

We’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best-trusted group (you may have heard of some of our sister companies…) and we have a mission.

We’re on a path to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death.

But we can’t do it alone, and that’s why we’re assembling a team of top performers to build with us.

Ready to be part of something big?

The Role

We are looking for a highly organised and detail-oriented Legal Admin to support both our Legal Operations and Probate team at Octopus Legacy. If you love keeping things running smoothly and making sure nothing falls through the cracks, this role is for you. This role is essential in ensuring the smooth and efficient processing of legal documents, including wills, Lasting Powers of Attorney (LPAs), and other client correspondence.

We need someone who thrives in a fast-paced startup environment, can juggle multiple tasks at once, and isn't afraid to take initiative!

Key Responsibilities:

• Prepare, package, and send wills via tracked 24-hour delivery.
• Lasting Power of Attorney (LPA): Process and send LPA documents, ensuring proper packaging, guidance, and tracking in CRM.
• Open case files, draft initial letters, and upload documents.
• Support compliance checks and update case records in CRM.
• Assist with cheque processing, billing, and financial admin.
• Handle all incoming and outgoing mail.
• Manage calls and emails as required.
• Manage and log customer correspondence, including ID verification and deceased client matters.
• Assist the team with various business operations.

Who Are You?

• You have 1+ years of experience as a legal admin/assistant, in a corporate or startup environment (preferred).
• Ability to be in our London Bridge office.
• You can handle high-volume workloads while maintaining exceptional attention to detail.
• Excellent verbal and written communication skills to manage correspondence and keep customers informed, with the ability to simplify complex legal language.
• Flexible - you may need to extend beyond typical job duties, especially during peak times during campaigns
• Strong organisational skills and time management 
• Strong attention to detail - ability to identify potential errors (e.g., typos in names) and take corrective action.
• Commitment to client confidentiality and data protection.
• Ability to multitask and prioritise in a fast-paced environment.
• Familiarity with Hubspot/CRM systems is beneficial.

Our Mission

When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone.

Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one.

Death can come between us, leave mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen. 

Benefits:

• Octopus share incentive scheme.
• Flexible holiday + extra day off for your Birthday.
• Work from anywhere in the world for up to 4 weeks per year.
• Vitality Health & Life Insurance. 
• Pension scheme.
• Enhanced parental leave.
• Free Will & LPAs + discounts on other Octopus services.
• Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme.
• Octopus Giving: we match any charitable fundraising that you do up to £500. 
• Octopus Springboard: where we help our employees become fully-fledged entrepreneurs.
• Dog friendly office.
• Breakfast every day, snacks and wellness activities.

We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.