Billings and Collections Manager

📊 Billings and collection manager

📊 Full time - Permenant

📊 Hybrid - 2-3 times a week in Warsaw office

About the Role

The Billing & Collections Manager is responsible for the strategic leadership and governance of the end-to-end Order-to-Cash process, including billing, accounts receivable, collections, and cash applications. The role ensures accurate and compliant invoicing, effective collections strategies, and strong financial controls while optimizing working capital and supporting business growth.

This position drives the development of scalable billing and collections frameworks, standardizes OTC processes, and leads continuous improvement initiatives across the revenue lifecycle. The Billing & OTC Manager works closely with senior stakeholders across Finance, Sales, Legal, and Operations to resolve complex billing issues, enhance customer experience, and strengthen financial performance.

What You’ll be Doing

• Lead and oversee end-to-end Order-to-Cash operations, including billing, collections, accounts receivable, and cash application processes.
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  Establish and maintain scalable OTC frameworks, including policies, procedures, workflows, and internal controls.
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  Ensure accurate, timely, and compliant invoicing aligned with contractual terms and regulatory requirements.
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  Drive proactive collections strategies to improve cash flow and reduce Days Sales Outstanding (DSO).
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  Monitor and manage accounts receivable performance, including aging analysis, credit exposure, and high-risk accounts.
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  Oversee timely and accurate cash application and reconciliation of incoming payments.
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  Partner with Sales, Legal, Finance, and Operations to resolve billing discrepancies, contractual disputes, and payment delays.
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  Ensure revenue recognition processes align with internal policies and applicable accounting standards.
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  Provide regular reporting and analysis on billing performance, accounts receivable, and cash flow to senior leadership.
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  Lead initiatives to standardize and optimize OTC processes to improve efficiency, scalability, and customer experience.
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  Drive automation and system enhancements across ERP, billing, and collections platforms.
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  Maintain strong internal controls and ensure readiness for internal and external audits.

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers.  Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our finance team plays a critical role in ensuring financial stability, strategic growth and compliance.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.