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CRM Manager(Denmark Market)
Copenhagen, Denmark
We are looking for an experienced CRM Manager to join our team in Copenhagen and take ownership of CRM strategy and execution for the Danish market.
Key Responsibilities:
Key Responsibilities:
- Develop and execute CRM campaigns across email, SMS, push notifications, and other retention channels.
- Create and optimize customer journeys, lifecycle communications, and promotional campaigns.
- Analyze player behavior and CRM performance to improve engagement, retention, and customer lifetime value.
- Collaborate closely with Marketing, Product, BI, and Content teams to deliver localized and data-driven CRM initiatives.
- Monitor market trends, customer preferences, and competitor activity within Denmark.
Requirements:
- Proven experience in CRM within the iGaming industry.
- Strong understanding of the Danish market and player behavior.
- Hands-on experience with CRM platforms, segmentation, automation, and campaign management.
- Data-driven mindset with strong analytical skills.
- Fluent English; Danish is a plus.
We offer excellent benefits:
- Time to recharge: 5 weeks of vacation annually.
- Future-focused benefits: Pension plan at PFA (5% contribution; 10% after 1 year).
- A place to thrive: Modern, centrally located office with excellent facilities.
- Working hours: from 9 am till 5 pm.
- Daily perks: Welcoming workplace culture, creative team culture.
- Personal growth: Opportunities to take ownership, grow your expertise, and make a real impact from day one.
- Commuting allowance: 1200DKK
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