Senior Solutions Architect

Company Profile 

nLighten is a leading European edge data centre platform operating across key markets throughout Europe. Founded in 2021, we are redefining digital infrastructure through our vision of being Close, Coupled and Connected, bringing sustainable, highly connected data centres closer to the businesses and communities we serve. As a fast-growing company, we are helping power the future of AI, cloud and digital innovation across Europe. 

Learn more about us: www.nlighten.com 

About the Role 

We are looking for a Senior Solutions Architect to play a critical customer-facing role within the commercial organisation, partnering closely with the Sales teams to design, develop, and present tailored infrastructure solutions that meet customer business and technical requirements. Working at the intersection of technology, operations, and sales, the post-holder translates customer needs into commercially viable solutions across the company's portfolio of data centre, colocation, connectivity, cloud, edge, AI, and managed infrastructure services. 

The successful candidate will engage directly with customers throughout the sales cycle, providing technical expertise, solution design, costing support, and trusted advisory services to help secure new business, retain existing customers, and drive long-term growth. 

Key Responsibilities 

Customer Solution Design 

• Engage directly with customers to understand business objectives, technical requirements, and operational challenges.
• Design bespoke data centre and infrastructure solutions aligned to customer needs and company capabilities.
• Develop solutions encompassing colocation, power, cooling, connectivity, cloud interconnection, AI infrastructure, edge computing, disaster recovery, and managed services.
• Produce high-quality solution documentation, technical proposals, diagrams, and customer presentations.
• Ensure solutions are scalable, commercially viable, and operationally supportable.

Sales Support & Opportunity Development 

• Partner closely with Account Managers, Business Development Managers, and Sales Leadership throughout the sales process.
• Participate in customer meetings, workshops, technical discovery sessions, and executive presentations.
• Support the development of RFPs, RFIs, tenders, and customer proposals.
• Assist in defining solution pricing assumptions and technical scope.
• Provide technical credibility and expertise during contract negotiations and solution reviews.
• Contribute to winning complex and strategic opportunities.

Customer Engagement 

• Act as a trusted technical advisor to prospective and existing customers.
• Build strong relationships with customer stakeholders including technical, operational, and executive teams.
• Present technical solutions in a clear and commercially focused manner.
• Conduct site tours and technical workshops with customers and partners.
• Support customer due diligence and technical assessment activities.

Technical Governance & Solution Quality 

• Ensure solution designs align with company standards, products, and best practices.
• Maintain consistency and accuracy across customer proposals and technical documentation.
• Collaborate with Operations, Engineering, Product Management, and Service Delivery teams to validate solution feasibility.
• Support solution handover processes following contract award.
• Maintain detailed technical records within CRM and relevant business systems.

Product & Market Insight 

• Provide feedback from customers and prospects to support product development and roadmap planning.
• Identify emerging customer requirements, market trends, and growth opportunities.
• Support the introduction of new products and services through customer engagement and technical enablement.
• Stay current on developments within the data centre, cloud, connectivity, AI, and digital infrastructure markets.

Cross-Functional Collaboration 

• Work closely with Sales, Operations, Engineering, Product, Customer Success, and Delivery teams.
• Support service implementation planning and customer transition activities.
• Contribute to internal knowledge sharing and technical training initiatives.
• Assist with the development of standardised solution templates and best practices.

What We’re Looking For 

• Experience in a Solutions Architect, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role.
• Strong understanding of data centre and digital infrastructure environments.
• Experience supporting enterprise sales teams and customer engagements.
• Experience creating technical proposals, designs, and solution documentation.
• Experience within the colocation, telecommunications, connectivity, cloud, hosting, or managed services sectors (desirable).
• Ability to translate complex technical requirements into practical, commercially viable business solutions.
• Understanding of power, cooling, racks, cages, connectivity, cloud interconnection, and network infrastructure.
• Knowledge of AI infrastructure, GPU deployments, high-density environments, and edge computing solutions.
• Familiarity with CRM and proposal management tools.
• Industry certifications in cloud, networking, infrastructure, or architecture disciplines.
• Customer-focused and consultative, with strong commercial awareness.
• Excellent presentation, communication, and relationship management skills.
• Strong problem solver with meticulous attention to detail.
• Collaborative team player with sound project coordination skills.
• Innovative and committed to continuous learning in a fast-moving technical market.

Why Join Us? 

• Join a fast-growing European data centre platform shaping the future of digital infrastructure.
• Work with experienced colleagues across multiple European markets in a collaborative, international environment.
• Take meaningful ownership and help nLighten scale with precision, accountability and continuous improvement.

Apply now and help shape nLighten’s next stage of growth. 

Background Check & Screening 

All selected candidates will undergo a background check to ensure a safe workplace, protect company assets and comply with applicable regulations. 

Diversity & Inclusion Statement 

nLighten is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and we encourage applications from candidates of all backgrounds. Even if you do not meet every requirement listed, we welcome your application. We particularly encourage women and individuals from underrepresented groups to apply.