Back to jobs

Key Customers Solutions Architect

Canada · USA

About Nebius

Launched in November 2023, the Nebius platform provides high-end infrastructure and tools for training, fine-tuning and inference. Based in Europe with a global footprint we aspire to become the leading AI cloud for AI practitioners around the world.

Nebius is built around the talents of around 400 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius cloud – from hardware to UI – to be built in-house, differentiating Nebius from the majority of specialized clouds. As a result, Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

As an NVIDIA preferred cloud service provider, Nebius offers the latest NVIDIA GPUs including H100, L40S, with H200 and Blackwell chips coming soon.

Nebius owns a data center in Finland, built from the ground up by the company’s R&D team. We are expanding our infrastructure and plan to add new colocation data centers in Europe and North America already this year, and to build several greenfield DCs in the near future.

Our Finnish data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 19th most powerful globally (Top 500 list, June 2024). It also epitomizes our commitment to sustainability, with energy efficiency levels significantly above the global average and an innovative system that recovers waste heat to warm 2,000 residential buildings in the nearby town of Mäntsälä.

Nebius is headquartered in Amsterdam, Netherlands, with R&D and commercial hubs across North America, Europe and Israel.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from the United States or Canada.

Your responsibilities will include: 

  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

  • Experience: 5+ years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.

 

 

It will be an added bonus if you have:

  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
  • Proven experience mentoring technical teams and driving team growth.
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Key Employee Benefits:

  • Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) Plan: Up to 4% company match with immediate vesting.
  • Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote Work Reimbursement: Up to $85/month for mobile and internet.
  • Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 125k-175k base + quarterly bonuses and equity options based on your experience, skills, and location.

Join Nebius Today!

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Nebius’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.