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IT Infrastructure Technical Manager

About Nebius AI 

Launched in November 2023, the Nebius AI platform provides high-end infrastructure and tools for training, fine-tuning and inference. Based in Europe with a global footprint we aspire to become the leading AI cloud for AI practitioners around the world.

Nebius is built around the talents of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, clearly differentiating Nebius from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

As an NVIDIA preferred cloud service provider, Nebius offers the latest NVIDIA GPUs including H100, L40S, with H200 and Blackwell chips coming soon.

Nebius owns a data center in Finland, built from the ground up by the company’s R&D team. We are expanding our infrastructure and plan to add new colocation data centers in Europe and North America already this year, and to build several greenfield DCs in the near future.

Our Finnish data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 19th most powerful globally (Top 500 list, June 2024). It also epitomizes our commitment to sustainability, with energy efficiency levels significantly above the global average and an innovative system that recovers waste heat to warm 2,000 residential buildings in the nearby town of Mäntsälä.

Nebius is headquartered in Amsterdam, Netherlands, with R&D and commercial hubs across North America, Europe and Israel.

The role

Nebius IT Infrastructure team is looking for a IT Infrastructure Technical Manager to manage IT Operations in data centers in new regions and in our own data center in Finland. You will be responsible for Incident and Problem management and will work with related departments to solve hardware and firmware issues.

We expect that you like to deep dive in processes, finetune and automate them to achieve better service.

You’re welcome to work in our office in Amsterdam, the Netherlands. 

Your responsibilities will include: 

  • Handle projects around unifying our infrastructure and operational processes
  • Manage all aspects of IT infrastructure operations, including 1st, 2nd and 3rd lines of support.
  • Achieve and keep operational KPIs
  • Coordinate between IT infrastructure team and related departments/contractors in Problem and Incident management, optimize processes
  • Manage Knowledge Base and write technical documentation on service operations

We expect you to have: 

  • Knowledge of data center, server and network equipment
  • Practical experience in process design and implementation
  • Experience in solving technical problems with data center IT hardware
  • Excellent communication skills
  • Experience making presentations, charts, diagrams, tables
  • Data management skills and the ability to find deviations. Scripts usage
  • High proficiency in spoken and written English
  • Proactiveness and sense of responsibility
  • Readiness to business trips and involvement in new launches

It will be an added bonus if you have: 

  • ITIL or/and PMI Certification
  • Driving license type B
  • Knowledge of Finnish

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!  

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