VP, Cards
Who we are
Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.
About the role
The Vice President of Cards will lead the strategic direction and execution of Moniepoint's card products, including debit, credit, and prepaid solutions. This executive role requires a strong understanding of card program management, market trends, and customer preferences. The ideal candidate will be a dynamic leader who drives innovation, enhances user experience, and contributes to the overall growth of Moniepoint.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.
Key Responsibilities:
- Strategic Vision: Develop and implement a comprehensive strategy for Moniepoint’s card offerings, aligning with overall business goals and market opportunities.
- Product Development: Oversee the design, launch, and continuous improvement of card products, ensuring they meet customer needs and enhance engagement.
- Market Research: Conduct in-depth market analysis to identify trends, competitive landscape, and customer insights to inform product strategy and positioning.
- Regulatory Compliance: Ensure that all card products adhere to relevant regulations and industry standards, collaborating with legal and compliance teams.
- Customer Experience: Work closely with marketing and customer support teams to design and execute initiatives that enhance customer acquisition, retention, and satisfaction for card products.
- Performance Metrics: Establish KPIs to evaluate the success of card initiatives, leveraging data analytics to drive decisions and optimize performance.
- Team Leadership: Build and lead a high-performing team, promoting a culture of innovation, collaboration, and excellence within the cards division.
- Stakeholder Engagement: Collaborate with cross-functional teams, including technology, operations, and finance, to ensure successful product delivery and a seamless customer experience.
Requirements
- Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
- 10+ years of experience in the financial services industry, with a focus on card products and program management.
Skills
- Proven track record in developing and launching successful card products.
- Strong understanding of regulatory frameworks and compliance issues related to card services.
- Exceptional leadership and team management skills.
- Excellent analytical and strategic thinking abilities, with a data-driven approach to decision-making.
- Strong communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
What we can offer you
- Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with one of our recruiters.
- A technical interview with the MD of Moniepoint Microfinance bank
- A technical interview with our CEO
- An interview with another member of our executive team
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