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Senior Content Designer - (GB)

Senior Content Designer -  Moniepoint GB

Who we are

Moniepoint Group is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. 

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway. etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses. 

Having been able to build this self-sustaining, profitable business solving problems in Nigeria, we want to help everyone around the world seamlessly trade (or remit) with African businesses and individuals, so we are launching our UK and international financial services’ business which will be headquartered in the UK. Moniepoint GB is going to be a huge, impactful business now, and in the future. 

About the role : Full time

Location: United Kingdom

What you’ll get to do:

  • Conduct qualitative and/or quantitative customer research and validate content design
  • Own the pov of the features, products, branding 
  • Collaborate with designers, product managers, and engineers on framing the products/features, to achieve business outcomes and communicate with users with story-telling 
  • Edit app copy with UX guidance for UI designers to get the best customer flow journey
  • UX writing, in the product across platforms and customer touch points
  • Write and edit user-focused content, including UI text, labels, and instructional copy that guides users through complex services
  • Act as a tone of voice consultant within Moniepoint GB  to provide guidance across all communications
  • Understand the different language styles in translation for all our markets
  • Participate in the creative process from concept to completion, providing insights and recommendation.
  • Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations

To succeed in this role, we think you should have

  • Extensive professional copywriting experience in-house or agency as demonstrated in a portfolio
  • Familiarity with SEO best practices.
  • Bachelor’s degree in English, Communications, Journalism, or a related field
  • Minimum of 3 years of experience as a UX writer or copywriter
  • Fintech or tech industry experience preferred
  • Demonstrated ability to write clear and engaging content for a variety of digital products and platforms
  • Strong understanding of UX design principles and how content influences user behavior and interaction
  • Excellent collaboration and communication skills, with the ability to work effectively in a team environment 
  • Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously
  • Familiar with Agile project management tools like Workfront and design software like Figma
  • Ability to build relationships with teams and senior leaders across the business
  • Organised and reliable on delivery deadlines with attention to detail

What we can offer you

  • Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
  • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
  • Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

  • A preliminary phone call with one of our recruiters
  • A technical interview with the hiring manager
  • A panel technical interview.
  • A behavioural and technical interview with a member of the Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

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Help Us Support Diversity at Moniepoint

At Moniepoint, we are committed to fostering a diverse and inclusive work environment. We do not discriminate based on gender identity, orientation, or other personal characteristics. To help us track and improve our recruitment efforts and ensure we are meeting our gender inclusion goals, we kindly ask you to answer the following demographic questions. Your responses are voluntary and will not impact your application in any way. Thank you for helping us build a more inclusive team

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