Project Delivery and Optimization Officer

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria

Curious about what makes Moniepoint an incredible place to work?
Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

As a Project Optimization/Delivery Officer at Moniepoint, you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.  You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product's features. You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on. 

Responsibilities:

• Collaborate with cross-functional teams to define project scopes, objectives, and deliverables.
• Identify opportunities for process optimization and efficiency enhancements within project workflows.
• Develop and implement strategies to streamline project delivery and maximize outcomes.
  
• Conduct thorough testing and validation processes for project deliverables.
  
• Effectively communicate project progress, challenges, and outcomes to internal and external stakeholders.
  
• Collaborate with clients, vendors, and team members to align project goals with business objectives.
  
• Own and develop relationships with partners, working with them to optimize and enhance our integration 
• Identify potential risks and proactively implement risk mitigation strategies.
  
• Respond promptly to issues, providing solutions to ensure project continuity.
  
• Maintain comprehensive project documentation, including project plans, status reports, and performance metrics.
  
• Ensure compliance with regulatory requirements and industry best practices.
• Work closely with Business Leadership in driving key objectives and results for the business unit.

Requirements 

• The candidate should have 2-5 years of experience in product/project management in complex/matrix environments. Preferably within a fintech, banking or technology organization
• Proven experience in gathering user requirements and translating them to user experience and product requirement documents
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools 
• Excellent planning, problem-solving and strategic thinking skills
• Strong knowledge in generating process documentation 
• Strong written and verbal communication skills including technical writing skills 
  
  

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters
• A panel technical interview with our Product Leads
• A behavioural and technical interview with a member of the Executive team.