KYC Support Officer

Who We Are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

What We Do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

Curious about what makes Moniepoint an incredible place to work?
Check out posts on how we cultivate a culture of innovation, teamwork, and growth.  

About the Role

As a KYC Support Officer, you will be working with the leadership of the organization to ensure the company merchants are compliant with regulatory KYC requirements and protect the company from being involved with individuals or entities associated with financial crime.

Responsibilities 

• Review and risk assessment of new client relationships
• Performing due diligence, requesting KYC information and documentation and writing a client risk
• Assessment for recommendation to Management;
• Plan and track client periodic reviews;
• Periodic review of client relationships and update Client Risk Assessments;
• Conduct incident- and event-driven client review;
• Collaborate with the Data & Documents Team
• Communicate effectively with internal and external parties to obtain documentation;
• Supply administration support where required in the completion of KYC reporting activities

Requirements

• A bachelor’s degree in a related field.
• Experience and knowledge of customer onboarding and corporate/SME/business account opening requirements, particularly in the correspondent banking space.
• Minimum 3 years of professional work experience, preferably in banking or a fast-paced fintech or digital banking environment.
• Client service experience or front office experience.
• Compliance knowledge is an added advantage.
• Attention to detail.

What We Can Offer You

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.