Product Manager – Web Platform (all genders)

Join us as a Product Manager – Web Platform (all genders) in our Backoffice Platform team and help shape the future of autonomous mobility!

At MOIA, we're pioneering the future of autonomous mobility and AD fleet operations. Our mission is to make mobility safer and more accessible for everyone, and we're already doing it at scale: Europe's biggest electric ride pooling fleet has carried over 9 million riders to their destination. 

Want to come on board? 

The Web Platform team enables domain product teams to build features across two applications: the Backoffice, our customer-facing application for B2B clients, and the Admin Panel, the internal frontend for managing customer and vehicle lifecycle operations across all B2B clients. The team owns the platform product strategy, shared foundations  including infrastructure, design system, authentication and authorization, and builds deployment automation on our own serverless AWS infrastructure, following the principle “you ship it, you own it.” 

Your job is to keep this a coherent platform, not a patchwork: build overarching functionality like user management once so domain teams ship and prototype faster, and compliance gets simpler for everyone. As a platform Product Manager, you're measured by the success of the teams you enable, not just your own. 

We are looking for a Product Manager to join this cross-functional team of engineers, a designer, and an agilist. The Backoffice has evolved from an internal MOIA tool into a B2B platform used by cities and public transport operators across Europe. With this foundation in place, the team’s focus is now on scaling the platform through increased stability and domain team enablement. At the same time, the Admin Panel is becoming a critical part of the platform ecosystem. It gives internal teams such as GOES (Global Operator Enablement Services), B2B Support, and Product centralized visibility and control across the entire customer and vehicle lifecycle, helping them manage an increasingly complex partner landscape. 

What you will do

Product Strategy & Roadmap 

• Gain an in-depth understanding of MOIA's challenges in moving from a B2C to a B2G2C licensing offering 

• Create and drive a roadmap that turns company strategy into a focused, actionable plan while keeping team responsibilities in balance 

• Shape, drive, and execute the WebPlatform product strategy together with the team  

Team & Stakeholder Collaboration 

• Join forces with the team's Technical Lead to share technical and business-critical responsibilities 

• Collaborate across MOIA with teams  such as Tech Sales, Account Management, and external partners to bridge the gap between partner needs and MOIA's internal capabilities 

• Play a supporting role for other teams, enabling them to achieve their goals while managing multiple stakeholders 

• Facilitate product ideation processes for collaboration between stakeholders and engineers 

Platform Ownership 

• Own the evolution of user management, including GDPR-compliant access and permissions across MOIA's operational teams 

• Work with designers and developers to maintain a reusable design system for consistent, efficient UI development 

• Support other teams in developing holistic features smoothly within the Backoffice and Admin Panel 

• Help shape the Admin Panel's core capabilities: customer and vehicle lifecycle management, troubleshooting and operational support (including temporary access for customer setup), and test mission planning for V&V (Verification / Validation) activities 

What will help you to fulfill your role 

You are a product enthusiast who is confident in diving into discussions with experts in their field, loves solving complex and strategic problems, and is keen on managing multiple stakeholders with different backgrounds. Working in high-performance teams is in your nature, and you thrive in a startup culture. 

• Technical Product Management: You have worked with technical teams and enjoy developing solutions in close collaboration with developers. You enjoy discussing complex technical challenges but let the team figure out architecture and implementation. Experience supporting platform teams in reaching their potential is a plus but not required. 

• Great Communicator: People enjoy working with you because you communicate well and evoke optimism, even when communicating complex information. You adjust your messaging to different stakeholders and translate deep domain expertise into clear, straightforward language. You're not afraid to ask questions to refine your understanding. 

• Excellence: With your experience in product management, you've mastered finding the balance between business, stakeholder, and user needs, and can create a shared understanding, so your prioritization is aligned and understood by all relevant parties. 

• Visionary: You think big, craft compelling visions for your ideas, and understand what makes your products commercially viable. You bridge the gap between the technical and the business world. 

• Pragmatist: You get things done, make sound decisions, and resolve issues effectively. 

• Openness: Openness to learning and getting hands-on in development is a plus. 

• Fluent communication in English

We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Our benefits in a nutshell

• Competitive salary (including bonus)  
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration! 
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.) 
• Budget and monthly expense allowance for home office setup 
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing 
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes 
• Mental health support, 1:1 sessions with external professionals and mental unload workshops 
• 30 vacation days, sabbatical and unpaid leave option 
• Relocation support with service provider (visa, administration, etc.) 
• Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here. 

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

How we work

At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm.

Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs.

If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA.

Who we are

At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.

We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving. 

With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission. 

MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.

Your application to MOIA

We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.